Job Description
Company Description
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed has an exciting opportunity for a Manager of Engineering and Construction to join our growing team! As the Manager you will report to a Senior Manager- Network Build Support, Engineering and Construction and oversee a team responsible for E2E Project Management and Network Ready Delivery for all of BSPD’s off-net contracted services in support of various critical platforms and customers, such as FT3, the BSPD Fiber Build, E/W clients and Next Gen Transport solutions. In addition, this Manager will influence and support multiple NetEx Steering Committe Project Charter initiatives, such as End Targets, KPIs, Roadmap development and compliance to defined objectives of asset use, lowest cost and continual process and governance improvement. This position will require navigation through internal and external partners, driving implementation of activities for complex projects. This role requires strong business acumen, the abilities to define and implement groundbreaking ideas, to work within a fast-moving environment to rapidly deliver support and services that have a broad business impact, and desire to have an industry wide impact.
As Manager, Engineering & Construction your responsibilities will include:
- Supporting a diverse workforce that drives centralized construction and network related functions
- Leading various Engineering and Construction centralized functions – i.e., enterprise provision facility extensions, network rearrangements, first office applications, large scale deployments, etc
- Initiating process improvement and developing operational and network improvement techniques
- Providing technical system support for Engineering and Construction applications
- Providing critical data to drive ongoing operational and financial performance improvement, using data and analytics to understand the return on investment, capital optimization, and supporting service metric root cause analysis
- Driving the company culture and strategies, creating strategies to achieve business goals such as increasing revenues, optimizing expenses, and developing a skilled, motivated, satisfied, and diverse workforce
- Leading by example in creating an environment that encourages open communication, sharing ideas and best practices, and building strong cross-functional relationships
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
- Bachelor’s degree or equivalent practical work experience
- 5+ years Telecommunication experience
- Prior industry experience in telecom, enterprise account management, leading teams
- Understanding of engineering, installation & maintenance, and order management in the Telecom industry
- Microsoft Project or like applications fluidity
- Project/program management
- Experience with engineering work orders, installation orders, facility records, network inventory management
- Prior industry experience in managing infrastructure service providers
- Persuasive communication and interpersonal skills to successfully interact with cross functional teams
- Process improvement and customer-centric mindset
- Ability to motivate others and work under pressure
- Excellent oral and written communications skills
- Exceptional analytical and problem-solving skills with the ability to articulate via written and through oral communication
BONUS POINTS FOR:
- Master’s degree in engineering or Telecommunications
- Telecom/Cable/Internet Service Provider industry experience
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
- Brightspeed’s Privacy Notice for California Residents
- Brightspeed’s Privacy Notice
