Job Description

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is searching for a Planning Engineer to join our team! As a Planning Engineer, your primary role will be as a capacity manager monitoring the capacity/utilization of our voice, data, transport and access networks.  The Planning Engineer in this capacity management function will notify the appropriate planner to trigger a project based on the high utilization identified.  Monitoring our network with timely augments is crucial to providing a valued customer experience.

Preferred candidates should be experienced with the following tools including: TIRKS, NMA/DB, the full suite of Microsoft Office products, and general data management and presentation skills.  General knowledge of the telecommunication network is critical.  In this role you will interact with internal customers, vendors, suppliers and maintain open conversation with engineering and all company departments to provide a high-quality platform for Brightspeed customers.

As Planning Engineer in a capacity manager role, your responsibilities will include:

  • Monitoring the bandwidth and port utilization of Brightspeed’s access, voice, data, and transport network elements.
  • Share results with planners for project issuance and confirm actual projects were issued.
  • Track projects for capacity augments to completion.
  • Provide cost data based on projected bandwidth needs to support capital planning and budgeting.
  • Coordinate IT development of systems and tools to provide needed data for capacity managers.
  • Respond to data requests for network element inquiries on type, quantity, ports and bandwidth.
  • Resolving interoperability problems to obtain operations across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Associate degree or equivalent education and relevant experience
  • 5 to 8 years plus related experience in telecommunications, engineering, or network planning or equivalent
  • Knowledgeable and skilled in planning /engineering and reading construction drawings / prints
  • Understanding of switch, access, transport, and data technologies and protocols, along with layer 2 routing through the network.
  • Knowledgeable and able to work in appropriate systems and Microsoft Office
  • Ability to work with Planning, Operations, Labs, all internal customers, and assist with forecasting budgets
  • Ability to maintain positive interaction between all governing authorities
  • Excellent oral and written communication skills
  • Ability to manage small to medium sized projects with cross functional and vendor interaction.

#LI-MH1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today’s workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:

  • Brightspeed’s Privacy Notice for California Residents
  • Brightspeed’s Privacy Notice

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Inclusion and belonging are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.

For all applicants, please take a moment to review our Privacy Notices:

  • Brightspeed’s Privacy Notice for California Residents
  • Brightspeed’s Privacy Notice
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