Senior Consultant Relations Manager

Job description

About Calm Calm is a leading consumer mental health company on a mission to support everyone on every step of their mental health journey. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and availability in seven languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Building on this foundation, Calm has created a broader portfolio including evidence-based solutions like Calm Health, offered through employers, health plans and providers, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 17 million covered lives through Calm Health. Calm has been recognized as a TIME100 Most Influential Company and one of Fast Company’s Brands That Matter. Learn more at calm.com.

What We Do

Calm’s Consultant Relations team is committed to expanding access to mental health resources by building products for employers and the healthcare industry that drive positive health and business outcomes. Our suite of solutions include HIPAA-compliant resources, clinical programs, data and analytics tools, leadership and development workshops, and connectivity to an employer’s physical health programs. What makes us unique? We take our award-winning approach to better sleep, mental resilience, and relaxation and combine it with scientifically backed techniques to create comfort and engagement throughout the mental health journey. Organizations rely on our expertise to fill the care gap created by stigma and life’s daily stressors, allowing them to take an active role in making effective mental health support possible for the people they serve.

We are hiring remote workers located in the Southeastern United States. At this time, only candidates residing in this region will be considered.

What You’ll Do

The Senior Consultant Relations Manager is responsible for developing, implementing, and managing a regional strategy with Consulting firms to grow Calm’s employer sponsored healthcare business. In this highly influential and important role, the Consultant Relations Manager will work to open doors to Consultants while educating them on our products, services, and solutions through articulation of Calm’s value proposition. This role reports directly to the VP, Consultant Relations and works closely with the Consultant Operations team  and Sales Executive team to leverage our core offerings, build long term relationships and provide thought leadership. This role provides autonomy and an opportunity to influence and impact Calm’s future growth. This person should have strong market  knowledge with the ability to showcase the specific value of Calm’s  products to Consultants while developing and maintaining relationships to achieve Calm’s goals:

• Showcase expertise with Calm’s products, solutions and services to the Consultant marketplace
• Effectively articulate Calm’s tangible economic value, linkage to business drivers and key performance indicators
• Target prospective Consultants, through a multichannel approach, including phone, e-mail, social media, networking events, and conferences/ events.  Possess the ability to collaborate, team with, find compromise, and build consensus with regional Sales Executives, leadership, and internal stakeholders to leverage Calm’s resources
• Develop a trusting and mutually beneficial relationship with Consultants while promoting business growth and balancing selling efforts across the market
• Generate and influence a significant portion of Calm’s pipeline in your respective region that leads to booked revenue growth

Comfortable with 25% travel

Who You Are

• Experience facilitating successful relationship building within benefits consulting firms
• Strong executive level selling, relationships, and presentation skills
• Knowledge of sales principles and techniques to build a sales pipeline and support the deal through the sales lifecycle
• Ability to creatively overcome objectives, remove barriers and turn these into opportunities
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Deep understanding of the buying cycle that employers utilize to make investments in benefits and health management programs
• Intimate knowledge of how consultants fit into and support this buying cycle and the decisions employers make
• Ability to adapt to a dynamic, fast paced, and evolving business while effectively managing multiple priorities
• Ability to communicate and influence at all levels of a consulting firm and employer client organizations
• Possess strong cross-functional integration & collaboration skills
• High intellectual curiosity and emotional intelligence

Minimum Requirements

• This role typically requires 8 years of Sales and/or Account Management experience in a health benefits focused organization
• Our ideal candidate profile is a former consultant, has worked and built deep relationships in a prior Consultant Relations role, or has had significant success in selling health management/benefits solutions through the large market consultant channel

The on target earnings for this role is $260,000 annualized with a ⁶⁵⁄₃₅ split between base pay and incentive compensation. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.

Calm may incorporate artificial intelligence technology to support the application review process, but rest assured that human reviewers are involved in all stages of the hiring process.

Calm is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you require a reasonable accommodation to complete any part of the application or interview process, please contact Calm’s Recruiting team at [email protected]. All accommodation requests will be handled confidentially and assessed on a case-by-case basis.

We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.

Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.

Employment offers are contingent upon the successful completion of a background check. Roles which require access to certain types of information may also require the successful completion of a drug screening.

FOR US BASED POSITIONS: Calm participates in e-verify. E-verify provides the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

• Right to Work
• E-Verify Participation