Job Description

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.

Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

About the Team

You will join Careem’s New Ventures team - the launchpad for our next big bets. It’s where bold ideas become real businesses that move our region forward. Careem Box is our courier and parcel delivery product, operating across the UAE and Jordan. We’re a small, entrepreneurial team that moves fast, takes ownership, and obsesses over building a product that genuinely simplifies life for our customers. If you thrive in a startup-within-a-startup environment, this is your place.

About the Role

We’re looking for a Product Manager II to own the product vision, roadmap, and execution for Careem Box across the UAE and Jordan. This is a high-ownership, high-ambiguity role - you won’t just ship features, you’ll define what gets built and why, partnering closely with Growth, Commercial, Finance, and Operations to drive meaningful business outcomes. You’ll be the connective tissue between customer needs and business performance, setting the product direction for one of Careem’s most exciting bets.

What you’ll do

  • Own the product roadmap and long-term strategy for Careem Box, making clear prioritization calls that balance customer value with commercial impact.
  • Navigate complex dependencies across the Careem super app, aligning multiple product areas to deliver a seamless customer experience.
  • Lead cross-functional product initiatives, partnering with Growth, Commercial, Finance, and Operations teams across UAE and Jordan to ship impactful capabilities end-to-end.
  • Drive measurable business outcomes, using data and customer insights to identify opportunities, run experiments, and continuously improve key metrics across the Box experience.
  • Champion the customer, deeply understanding the needs of senders and recipients to build a product that is reliable, intuitive, and genuinely saving the day!
  • Operate with founder-level ownership, moving fast, removing blockers, and doing what it takes to make Box succeed in the market.

What you’ll need

  • 4–6 years of product management experience, ideally in customer-facing applications and/or mobility or logistics products.
  • An entrepreneurial mindset - energised by ambiguity, comfortable building from scratch, and taking full ownership of outcomes, not just outputs.
  • Strong data proficiency with the ability to extract insights, validate hypotheses, and make evidence-based decisions. SQL experience is a plus.
  • Exceptional stakeholder management skills - able to align cross-functional teams around a shared vision and influence without authority.
  • Deep customer obsession - you design with empathy and hold a high bar for the experiences you ship.
  • A go-getter attitude - driven, resourceful, and ready to roll up your sleeves to get things done, no matter what stands in the way.
  • Comfort leveraging modern tools and AI to move faster and work smarter.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
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