Job description
Overview of CommonLit
CommonLit is a nonprofit education technology organization dedicated to ensuring that all students, especially students in Title I schools, graduate with the reading, writing, communication, and problem-solving skills they need to be successful in college and beyond. We envision a world where all students get the opportunity to have a world class education. We operate an online reading program for grades 3-12, www.CommonLit.org, that is used by teachers in over 90,000 American schools.
The Opportunity
Since 2015, CommonLit has offered free literacy resources to students and teachers. CommonLit’s reading program has become widely implemented in schools and districts across the United States. Since 2017, CommonLit’s Partnerships Team has also sold premium instructional resources and services to schools and districts that are looking to seamlessly and effectively roll out CommonLit’s reading program to their teachers. CommonLit is looking for a former educator to join our rapidly growing team as a District Success Account Coordinator.
The District Success Account Coordinator will start the year by leading onboarding and virtual professional development sessions for administrators and teachers in partner districts. Throughout the school year, this person will monitor usage data and proactively troubleshoot technical and instructional challenges to ensure that our partners fully and effectively implement CommonLit’s digital program. This person will be responsible for working with administrators to extend and potentially expand their team’s contract with CommonLit. Where applicable, this person will also be responsible for renewing any contracts eligible for renewal. Performance-based commission is awarded to District Success Account Coordinators based on their success in expanding and, if applicable, renewing school district contracts with CommonLit.
The ideal candidate should have at least 5 years of demonstrated success teaching a literacy-based subject (ex: ELA, Social Studies, Reading Intervention) or working for other literacy-based organizations, companies, or instructional programs. The candidate may also have experience in account management, sales, customer service, and/or hospitality.
We are looking for a candidate with excellent writing and oral communication skills, attention to detail, a strong ability to identify and troubleshoot customer roadblocks, experience utilizing a data-driven approach to solve problems, and a hunger to learn quickly. This is a position that offers many opportunities for professional and compensation growth.
Apply by date: Friday, February 13, 2026 at 5 pm ET
Important Note: CommonLit will not be considering any educators who are currently in the classroom for this role. If you are currently in the classroom, please check out our job board later this spring/summer.
Roles and Responsibilities
- Develop a comprehensive understanding of CommonLit’s digital literacy program and technology platform
- Build strong relationships with administrators in CommonLit’s partner schools and districts
- Effectively onboard, train, and support partner schools and districts
- Proactively monitor usage, adoption, satisfaction, and overall customer health
- Creatively and strategically manage partners at risk of churn and identify opportunities to extend and deepen contracts with districts
- Troubleshoot customer roadblocks or challenges throughout the school year to ensure that CommonLit’s digital literacy program is effectively implemented
- Ensure customer satisfaction and where applicable retain/renew a high proportion of accounts managed
- Effectively learn to utilize software tools such as Salesforce, Slack, Zoom, GSuite, HubSpot, Notion, Gainsight, etc. that are commonly used throughout the organization
- Closely collaborate with many CommonLit teams including sales and product development
Qualifications
- Required: A Bachelor’s degree
- Required: 5+ years of relevant work experience
- Required: Experience working with underserved communities
- Preferred: Evidence of success as a teacher in K-12 education
- Bonus: Experience in account management, customer service, sales, hospitalityStrong entrepreneurial spirit and eagerness to work in a fast-paced environment
- Strategic thinker, self-starter, with excellent time management and organizational skills
- Strong attention to detail and desire for feedback
- Strong interpersonal and problem-solving skills
- Strong communication and collaboration skills
Physical and Additional Requirements
- This role involves prolonged periods in a stationary position at a desk and working on a computer
- Must be available to work from 9 AM-5 PM Eastern Standard Time
- Must be US-based
Salary & Benefits
Salary: $60,000 - $70,000 commensurate with experience
At CommonLit, we are committed to fostering a supportive and inclusive company culture that values work-life balance and adapts to life’s changes. We offer a comprehensive benefits package designed to support our employees’ health, well-being, and financial security:
-Health, dental, and vision insurance
-HSA and FSA Plans, including Medical FSA, Limited FSA, and Dependent Care FSA options
-Company-sponsored basic life insurance, with additional options for supplemental life insurance
-Legal insurance
-401(k) retirement plan with a 4% safe harbor employer match
-Access to exclusive discounts, including pet insurance, hotel booking discounts, and more
-Remote work support, including a home office set-up stipend
Generous time off, including:
-16 paid holidays annually
-Paid time off accruals and sick leave
-Paid family leave, including caregiver leave, medical leave, and 12 weeks of paid parental leave
-2 floating holidays
-Volunteer and school visitation leave
-Jury duty leave
-Bereavement and compassionate leave
-Blood, bone marrow, and organ donation leave
-Flexible work options
-Low-stress weeks around Thanksgiving and in late December
As a remote-first organization, CommonLit has team members in nearly 30 states and Washington, D.C. we strive to create a collaborative and engaging workplace through various connection opportunities:
-Monthly remote activities, such as dumpling-making, yoga, and virtual escape rooms
-Monthly “CoffeeLit” sessions for connecting with colleagues
-Learning and development opportunities for teams and individuals
Apply by date: Friday, February 13, 2026 at 5 pm ET
Important Note: CommonLit will not be considering any educators who are currently in the classroom for this role. If you are currently in the classroom, please check out our job board later this spring/summer.
