Job description
Who We Are
Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.
We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We’re Looking For
Reporting to the IT Compliance department, the Business Continuity Manager AVP will execute the enterprise-wide crisis management, business continuity, and disaster recovery program. Working across business teams, IT, and senior leadership, you will manage, test, and continuously improve the risk-based resilience framework that protects critical banking services, meets regulatory requirements, and supports the bank’s continued growth. You will be responsible to drive closure to findings and recommendations and to establish a mature forward-looking program.
Responsibilities:
- Maintain and improve Crisis Management Plans, Business Continuity Plans (BCP), and Disaster Recovery Plans (DRP) in alignment to industry standards and regulations
- Conduct Business Impact Analyses (BIA) across the organization to identify critical processes, systems, and quantify resilience metrics such as RPOs, RTOs, and MTDs
- Identify, propose, defend, and help implement resilience strategies and solutions
- Design, coordinate, and execute a risk-based multi-year testing calendar
- Provide BCM program training throughout the enterprise to ensure awareness and readiness
- Support the response and recovery processes following disruptive events
- Produce monthly resilience metrics and reports for IT management and steering committee(s)
- Maintain thorough program artifacts (including resilience plans, testing evidence, internal procedures, guidelines, and training material) to demonstrate ongoing compliance to internal governance requirements
- Act as a subject matter expert on BCM best practices
Qualifications:
- Must Have
- Exceptional written and verbal communication skills, with the ability to convey complex information in a clear and concise manner to diverse audiences
- Exceptional presentation and meeting facilitation skills, with the ability to ensure meeting objectives are fulfilled within the allocated time
- 5+ years of progressive experience in business continuity, disaster recovery, crisis management, incident management, or operational risk
- Proven track record of leading an enterprise-wide resilience program
- Professional certifications such as Certified Business Continuity Professional (CBCP),Business Continuity Certified Planner (BCCP), or ISO 22301 Lead Implementer / Lead Auditor
- Preferred
- Bachelor’s or Master’s degree in Risk Management, Business Continuity, Information Assurance, Computer Science, Cybersecurity, or a closely related field
- Experience working in a highly regulated environment
- Familiarity with financial-services continuity expectations, including the FFIEC BCP Handbook, ISO 22301, and NIST 800-34
- Professional certifications such as Certified Information Security Auditor (CISA) or Certified in Risk and Information Systems Control (CRISC)
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Salary Range: $140,000.00 - $180,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
