Job description
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
Datapay is hiring a Senior Product Manager to own the strategy and delivery of a high-impact, calculation-heavy payroll capability. You’ll shape the product vision, drive discovery, and steward the roadmap in close collaboration with engineering, customer success and go-to-market teams. You’ll also help build an agentic platform where agents are first-class consumers of calculator APIs, enabling programmable, reliable, and scalable payroll calculations for automated workflows and partner integrations. Your leadership will unlock reliable, scalable payroll calculations, ensure regulatory alignment, and deliver delightful experiences for customers and partners. If you thrive solving complex problems with data-driven decisions, mentoring others, and building critical infrastructure that touches every payroll cycle, this is your role
What you’ll bring
5+ years of product management experience delivering high-impact products (fintech/payroll or regulated domains preferred)
Strong analytical skills with the ability to combine qualitative insights and quantitative data to inform decisions
Proven track record writing Product Backlog Items (PBIs) and acceptance criteria, and managing a backlog to maximize value
Experience leading discovery, user research, and incorporating customer feedback into the product strategy
Experience with User Acceptance Testing (UAT), change management, and launching products that achieve strong adoption with GTM, professional services, and customer success
High-level understanding of software architecture and the tech stack; ability to collaborate effectively with engineers on design trade-offs
Familiarity with Objectives and Key Results (OKRs) and aligning product work with company goals
Proficiency with AI tools for ideation, research, PBI creation, and documentation; comfortable with rapid prototyping and validation
Excellent stakeholder management, written and verbal communication, and a track record of leading cross-functional teams
Comfort navigating a calculation-heavy, regulatory domain, making sound, high-judgment trade-offs
Commitment to fostering a culture of learning, mentorship, and continuous improvement
Responsibilities
Define and communicate the product vision and strategy for the payroll calculation domain; align with company OKRs and establish measurable outcomes
Lead discovery, prioritization, and backlog management; translate business rules, regulatory requirements, and customer needs into PBIs and acceptance criteria
Own end-to-end delivery with cross-functional teams (engineering, GTM, and customer success); ensure timely, high-quality releases
Conduct market research and competitive analysis; stay current on payroll regulations, tax rules, and industry trends to inform roadmaps
Foster strong stakeholder relationships; keep leadership informed of progress, trade-offs, and impact
Oversee User Acceptance Testing (UAT) and change management to ensure smooth adoption and minimal friction for users
Maintain a high-level understanding of software architecture; guide scalable, reliable, and accurate calculation capabilities
Monitor product performance against objectives; perform post-launch analyses and iterate on next steps
Mentor junior product managers and promote a culture of continuous learning and improvement
Why Join Us here at Datacom?
Datacom is one of Australia and New Zealand’s largest providers of Information Technology services, but we maintain a dynamic, agile, small-business feel. It’s our people who give Datacom its unique culture and energy that you can feel from day one.
We care about our people and offer a range of perks such as flexible work arrangements, remote working, social events, ongoing professional development, and opportunities to learn and grow. You’ll have the chance to build your career, connect with peers, bring your authentic self to work, be recognised for your contributions, and operate in a collaborative, relatively flat environment.
We work at the forefront of technology to help Australia and New Zealand’s largest enterprises explore possibilities and solve their biggest challenges with modern SaaS solutions, so you’ll never run out of interesting new challenges and opportunities.
We’re committed to creating an inclusive and welcoming workplace for everyone and take pride in the steps we’ve taken and continue to take to make our environment fun, supportive, and empowering.
