Job description
We are looking for a Social Strategist to join our creative agency and lead social strategy across a portfolio of brands. This is a senior, consultative, and highly creative role that requires deep platform knowledge, cultural fluency, and the ability to shape social-first thinking for clients across diverse sectors.
You bring a challenger mindset, with the confidence to question, push back, and raise the bar when needed.
You will act as a thought partner to clients, guiding them on how their brands should show up across established, emerging, and community-driven platforms, including non-traditional social environments. You will help clients understand shifts in culture, audience behaviour, and platform trends, translating these into bold, insight-driven creative strategies and campaigns.
This role sits at the intersection of strategy, culture, and creativity, supporting account and creative teams while influencing senior client stakeholders.
Strategic Leadership Across Clients
- Lead the development of social strategies for multiple client accounts, ensuring alignment with brand objectives, market dynamics, and cultural relevance.
- Serve as a senior adviser to clients, helping define the role of social within broader brand and marketing plans.
- Create long-term social roadmaps and frameworks grounded in insight, creativity, and platform behaviour.
- Support pitches, proposals, and new business by shaping the social strategic approach.
Creative & Conceptual Direction
- Partner with Creative Directors, Creative Leaders, editors, and designers to develop social-first creative ideas, campaign platforms, and content ecosystems.
- Lead culturally informed creative thinking, identifying opportunities for brands to participate meaningfully in cultural conversations and niche communities.
- Bring a strong point of view on platform-native creative across TikTok, Instagram, YouTube, and importantly Reddit, Discord, Twitch, and emerging spaces.
- Actively contribute to the agency’s cultural, creative, and innovation labs, participating in initiatives that explore emerging behaviours, technologies, platforms, and formats.
- Lead social thinking within innovation forums, identifying early opportunities for experimentation.
Insight, Data & Performance
- Take full ownership of insights and research.
- Interpret performance data and cultural insights to drive continuous optimisation across platforms.
- Produce clear, narrative-driven reports that translate results into strategic recommendations and creative implications.
- Conduct competitive and cultural audits to identify whitespace opportunities.
Platform, Community & Cultural Expertise
- Demonstrate a deep understanding of audiences and behaviours.
- Provide expertise across both mainstream and emerging platforms, advising clients on how their brands should behave, communicate, and build communities.
- Develop engagement strategies for community-led environments, ensuring authenticity and respect for platform norms.
- Stay ahead of platform updates, cultural trends, and behavioural shifts, proactively educating clients and internal teams.
- Identify opportunities for experimentation, innovation, and test-and-learn programmes.
Consultation & Client Influence
- Present strategies, insights, and creative recommendations to senior client stakeholders in compelling and persuasive ways.
- Build strong strategic client relationships, positioning yourself as a trusted consultant who adds value beyond brief execution.
- Work closely with social partners to ensure social strategy aligns with wider channel planning and client direction.
- Support and lead social strategy for new business pitches, contributing to pitch narratives, credentials, and strategic positioning.
Skills & Experience
Essential
- 5-7+ years in social strategy or digital strategy roles within a creative, digital, or social agency.
- Demonstrated success developing and presenting social strategies across multiple brands or accounts.
- Strong creative sensibility, with experience shaping or influencing campaign ideas and content direction.
- Deep understanding of major social platforms and emerging/alternative ones (Reddit, Discord, Twitch).
- Excellent communication, storytelling, and presentation skills - confident leading client-facing discussions.
- Ability to synthesise data, cultural insight, and platform behaviour into actionable strategies.
- Experience briefing and collaborating with creative teams.
Preferred
- Experience working on integrated campaigns involving paid, earned, influencer/creator, and community.
- Familiarity with social listening and insight tools
- Experience in pitches and new business environments.
- Interest in gaming, streaming culture, youth culture, and digital communities.
Personality & Behaviours
We’re looking for someone who is:
A natural strategic thinker with strong creative taste and cultural curiosity.
Confident and consultative - able to advise, challenge, and lead clients with authority.
Proactive and culturally plugged-in; always aware of platform innovations and community trends.
Collaborative and team-oriented, able to work seamlessly with creative, social, and production teams.
Calm under pressure - solutions-focused and pragmatic.
Commercially savvy - understands that great creativity must also drive results.
Able to thrive in a fast-paced agency environment, managing multiple clients and priorities.
Named in Campaign Magazine’s Best Places to Work 7 years running
Remote working predominantly - 2 day in the office per week
Private Healthcare & Life Insurance, 25 Days+ Holiday
Team Mini breaks in the UK and abroad, Regular Socials
Culture: Open, Engaged & Inspirational
