Job description
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
The Opportunity
This isn’t your typical PR role. We are seeking a creative and hands-on Communications Manager to own our narrative and build our presence across Australia and New Zealand (ANZ). You will be the storyteller-in-chief for the region, responsible for developing and delivering a comprehensive communications strategy that goes far beyond media headlines.
Your mission is to connect with our key audiences—from developers and practitioners to C-suite executives—in authentic and meaningful ways. You will manage our relationships with the media most relevant to Elastic’s target audience groups, while concentrating on high-impact initiatives such as customer advocacy and internal executive activities communications. This is a unique opportunity to build a program from the ground up and make a tangible impact on Elastic’s growth in a key market.
What You Will Be Doing
- Lead the Narrative: Develop, implement, and deliver a multi-channel communications plans earned, owned and paid channels for ANZ that aligns with our global strategy and local business objectives. You will define our key messages and find the most effective ways to share them.
- Develop Executive Platforms: Coach and support our local spokespeople, redefining their deep technical expertise into compelling thought leadership. You will identify the right speaking opportunities and platforms, including LinkedIn, for them to shine.
- Elevate Customer Storytelling: Serve as the crucial link between our ANZ Sales team and the global Customer Advocacy team. You will proactively partner with Sales to identify and surface the most impactful customer wins, then collaborate with the Advocacy team to transform these successes into powerful public narratives, including media stories, press releases, interviews, and event presentations.
- Foster Internal Connection: Ensure our growing ANZ team is informed, connected, and engaged with our mission and milestones through effective internal communications.
What You Will Bring
- Proven Experience: You have 6-8 years of experience in B2B technology communications or marketing communications, either in-house or at an agency (with significant in-house experience preferred).
- A Storyteller’s Perspective: You are passionate about translating sophisticated technical concepts into clear, compelling narratives that resonate with different audiences, from a DevOps engineer to a CIO.
- Strategic & Hands-On: You can devise a high-level plan but aren’t afraid to roll up your sleeves to write a blog post or prep an executive for a presentation.
- Exceptional Relationship Builder: You are skilled at establishing rapport and trust with a wide range of people, including customers, journalists, engineers, and sales leaders.
- Superb Written and Verbal Communication Skills: Your writing is crisp, clear, and adaptable.
- A Curious & Growth Mindset: You are curious about technology, business, and what makes people tick. You are proactive, adaptable, and thrive in a fast-paced, distributed environment.
What We Offer
- Competitive pay, benefits, and equity.
- A healthy work-life balance through flexible working arrangements and generous paid time off.
- An amazing, diverse, and globally distributed team.
- A culture that is open, honest, and kind.
- The opportunity to have a real impact on a fast-growing company and an engaged community.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected]. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
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