Job description
Job Title: Accounts Receivable Manager
Location: Hybrid in Sacramento - in-office dependent on business needs
At Emtrain, we’re on a mission to make healthy, respectful workplaces the norm. Over the past 10 years, we’ve worked with culture-forward companies like Netflix, Chevron, Toshiba, Yelp, and The New York Times. Building from our base, we’re now launching a next-generation technology solution for companies who realize that culture is their growth engine, and the heart of their value proposition and brand. We are woman-founded and women-led, with offices in San Francisco and Sacramento. As our company grows, so does our need to add sharp, ambitious, and talented people to our team.
Job Summary:
As the Accounts Receivable Manager at Emtrain, you will be the sole person responsible for managing all aspects of our accounts receivable function. You will oversee the entire billing and collections process, ensuring timely and accurate invoicing, following up on outstanding payments, and working cross-functionally with the Revenue and Finance teams. This is a highly dynamic and hands-on role that requires attention to detail, problem-solving skills, and the ability to navigate complex issues that arise from sales, contract terms, and invoicing.
Key Responsibilities:
Billing & Invoicing:
- Manage all aspects of billing for Emtrain, ensuring accurate invoicing in alignment with contractual terms and purchase orders (POs).
- Address discrepancies in Salesforce regarding contract terms, billing, and purchase orders.
- Coordinate with the Revenue & Sales teams to confirm billing details are correct before invoices are sent out.
Collections & Cash Application:
- Own the collections process, including following up with clients on overdue payments.
- Build and maintain strong relationships with clients to ensure timely resolution of payment issues.
- Monitor accounts to identify any issues or delays, and work proactively to resolve them.
Reporting & Data Management:
- Generate and analyze billing-related reports in tools such as Maxio.
- Track and report on the aging of accounts receivable, providing regular updates to the Controller.
- Ensure accurate recording of all payments and receipts.
Process Improvement:
- Proactively identify areas for improvement in the AR process, suggesting and implementing solutions to increase efficiency and accuracy.
- Take ownership of the AR function, streamlining workflows where possible, and ensuring best practices are followed.
Qualifications:
- 5+years of experience in Accounts Receivable preferably in a SaaS or technology environment.
- Strong proficiency in QuickBooks and Maxio, or similar financial tools and platforms.
- Familiarity with Salesforce and its integration with billing systems.
- Excel skills with strong knowledge of functions such as vlookups and pivot tables.
- Experience with billing and collections in a dynamic company environment
- Ability to generate and analyze financial reports, working knowledge of AR aging, payment schedules, and collections strategies.
- Strong written and verbal communication skills, with the ability to handle customer inquiries and negotiate payment terms when necessary.
- Excellent organizational skills with a keen eye for detail to ensure accurate billing and reporting.
- Strong analytical skills, with the ability to identify and resolve issues quickly and efficiently.
We provide the following benefits:
- Unlimited PTO
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Tuition Reimbursement
Emtrain is an Equal Opportunity Employer. At Emtrain we are deliberately trying to create a safe space for people of all races, genders, ages, backgrounds, and orientations. It is the policy of Emtrain to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or based on personal favoritism or other non-merit factors, except where otherwise provided by law.
