Job description
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn’t just desirable; it’s industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.
Entrata is seeking a Product Manager to own and scale our core platform services that safeguard user data and enable enterprise-grade access control. You’ll drive product strategy and execution across identity and access management (IAM), internal security tooling, and data governance—including authentication, SSO, permissions, audit logging, and compliance (e.g., GDPR, CCPA, DSAR). You will also lead the development of a unified data layer that powers analytics, privacy, and observability at scale.
Responsibilites
- Own the end-to-end product lifecycle for Entrata’s IAM platform, including roles/permissions and SSO.
- Lead development of security and compliance features, including audit logs, admin controls, and internal tooling.
- Define and build a unified data layer to support analytics, reporting, privacy requests, and platform observability.
- Translate regulatory and legal requirements into scalable, maintainable product features.
- Partner with engineering, infosec, legal, and platform teams to ensure alignment and secure data practices.
- Prioritize features that drive transparency, enterprise readiness, and customer trust.
- Collaborate across engineering, design, and go-to-market teams to ensure smooth execution and delivery.
- Manage roadmap planning, requirements gathering, and backlog prioritization across distributed teams.
- Integrate AI capabilities into platform features to enhance automation and user experience.
- Use data to drive product decisions, monitor performance, and continuously improve outcomes.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Business, Law, or a related field.
- 5+ years of product management experience, with at least 2 years in platform, security, or infrastructure roles.
- Strong understanding of modern software development and agile methodologies.
- Proven experience launching and managing enterprise-scale software products.
- Excellent communication skills, especially when working with technical and non-technical stakeholders.
- Experience navigating enterprise buying cycles and customer requirements.
- Comfortable managing cross-functional teams across geographies (e.g., US and India).
Preferred Qualifications
- MBA or advanced technical degree (e.g., MS in Computer Science).
- Deep familiarity with authentication protocols (OAuth, SAML), RBAC, and data protection frameworks.
- Experience working closely with legal, infosec, and engineering teams on compliance and platform integrity.
- Ability to balance regulatory nuance with technical depth.
AI Proficiency Expectations
- Prompt Engineering: Skilled in designing structured, multi-step prompts with conditional logic and context chaining.
- Context Management: Proficient at optimizing LLM input/output using structured/unstructured prompts to ensure high-fidelity results.
- LLM Knowledge: Understanding of transformer architecture, tokenization, fine-tuning, RAG, and model limitations.
- Automation Mindset: Demonstrated success deploying AI to reduce manual effort and increase speed and precision.
- Tooling Integration: Familiar with chaining LLMs with APIs, vector DBs, and code environments for dynamic workflows.
- AI Quality Control: Capable of identifying hallucinations, drift, or bias and iteratively refining systems.
- 10x Execution: Uses AI tools across ideation, delivery, and optimization to dramatically increase impact.
$119,000 - $188,000 a year
This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
Level - P4
#LI-DNI
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
