Job Description
Below is a strong, ready-to-post Job Description (JD) for an Office Manager & HR Operations (United States) role. I wrote it in a modern startup style (clear scope + strong candidate signals), and you can easily tweak it for Ema’s tone.
Job Title
Office Manager & HR Operations (United States)
Location
[City, State] (Hybrid / In-office)
This role requires regular on-site presence to support day-to-day office operations.
About the Role
We’re looking for an Office Manager & HR Operations professional to be the backbone of our workplace experience and people operations in the U.S. This role blends high-touch office management with detail-oriented HR operations—supporting everything from office logistics and vendor management to onboarding, benefits administration, and employee experience.
You’ll partner closely with leadership, Finance, and People/HR stakeholders to ensure the office runs smoothly and employees have a seamless, well-supported experience from day one.
Key Responsibilities
Office Management & Workplace Operations
Own day-to-day office operations including supplies, office upkeep, access, seating, and workplace systems.
Manage office vendors (facilities, IT support, cleaning, catering, security, etc.) including contracts, renewals, and performance.
Coordinate office services: mail handling, deliveries, conference room scheduling, and office communications.
Plan and execute on-site events (team lunches, offsites, celebrations) and support employee engagement programs.
Maintain a safe, organized, and welcoming office environment; ensure compliance with office safety and building policies.
Track and manage office budget and expenses in partnership with Finance.
HR Operations & Employee Experience
Support end-to-end onboarding for U.S. employees: paperwork, background checks, equipment coordination, orientation scheduling.
Maintain accurate employee records across HRIS/tools; ensure data quality and confidentiality.
Administer employee programs including benefits enrollment support, leave tracking, and employee lifecycle updates.
Coordinate HR processes such as offer letters, employee verifications, policy acknowledgements, and offboarding checklists.
Serve as a point of contact for employee questions related to HR processes, workplace policies, and benefits logistics.
Support compliance tasks including I-9 verification (if applicable), documentation, and policy updates.
Assist with HR projects (performance cycle coordination, engagement surveys, culture initiatives, etc.)
Qualifications
3+ years experience in Office Management, HR Operations, People Ops, or related roles.
Strong operational execution skills—able to manage multiple workflows and stakeholders without dropping details.
Experience supporting U.S. HR operations (onboarding, benefits coordination, employee recordkeeping).
Excellent written and verbal communication skills.
High integrity and discretion; comfortable handling confidential employee information.
Proficiency with workplace tools (Google Workspace, Slack, HRIS platforms, spreadsheets).
Preferred Qualifications
Experience in a high-growth startup environment.
Familiarity with HRIS/payroll tools such as Rippling, Gusto, Deel, BambooHR, or Workday (not required).
Experience coordinating vendors, office budgets, and workplace programs.
Experience supporting multi-state employee operations.
What Success Looks Like (First 90 Days)
Office operations run smoothly with reliable vendor support and clear systems.
Onboarding is seamless and consistent; new hires feel welcomed and fully set up.
HR processes (employee changes, documentation, benefits coordination) are organized, accurate, and timely.
Employees trust you as a reliable “go-to” person for workplace and HR operations questions.
Compensation & Benefits
Competitive salary + benefits package
Paid time off and company holidays
Health, dental, and vision coverage
Opportunity to grow into broader People Ops / HR leadership responsibilities
