Job Description
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.
In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.
Job Description
The New Site Implementation Manager is a hybrid role responsible for launching new operational sites, and ensuring a seamless transition from signed contract to operational handoff. The position will be a member of the Business Development team and will report into the Director of Business Development. The successful individual serves as a strategic partner to prospective clients, uncovering their needs and designing tailored service solutions, while simultaneously managing the project implementation activities required for a successful new site launch. The ideal candidate is passionate about delighting clients, thrives in fast‑paced environments, and excels at both relationship-building and project execution.
Key Responsibilities
Engage confidently with executive-level stakeholders, demonstrating strong communication and influence.
Actively listen to client needs to shape customized service solutions and convey the value proposition effectively.
Lead and manage the full lifecycle of new site implementation—transitioning from sale close to operational handoff.
Develop, track, and execute project plans that drive the site toward a successful “go-live” date.
Coordinate cross-functional teams to ensure timely delivery of startup milestones, resources, and client requirements.
Maintain strong documentation processes to ensure a detailed, effective, and comprehensive transition to operations.
Monitor competitive landscape and market trends to enhance site launch strategies and client positioning.
Develop action plans that align with KPIs and ensure successful site implementation outcomes.
Partner with internal and external stakeholders to deliver a best‑in‑class new client experience.
Demonstrate passion for delighting new clients by ensuring smooth, efficient, and value‑rich onboarding.
Maintain robust market intelligence to guide sales decisions and site rollout strategies.
Collaborate with business development, operational leadership, and project teams to support continuous improvement in startup processes.
Qualifications
Basic Minimum Qualifications
- Bachelor’s degree in Life Science discipline
- 3 years minimum experience within an insourcing solution model
- Proven track record of consistently meeting or exceeding goals tied to project timelines and commercial outcomes.
- Demonstrated success in creating, developing, and maintaining strong client relationships.
- Willingness to travel nationally up to 75% of the time for new site implementation activities.
- Authorization to work in the United States indefinitely without restriction or sponsorship.
Preferred Qualifications
- Experience selling staffing, recruiting, insourcing, and/or laboratory services.
- Experience using CRM platforms for pipeline management and business development activities.
- Experience and comfort with launching or supporting startup activities for new client sites from scratch.
- Prior experience leading and managing complex projects involving cross-functional teams.
- Established book of business within the biopharma, life sciences, or related industry.
Additional Information
Additional Information
- Position is full-time, Monday - Friday 8:00am - 5:00pm. Candidates able to travel nationally up to 75% of the time for new site implementation activities are enocuraged to apply.
Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
