Job description
Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
LEGAL
The Legal team is a strategic business area ensuring we navigate the complexities of a global business and acting as guardians of our legal integrity, providing expert advice to protect our interests, manage risks, and ensure compliance.
LONDON
Our London office is located in Old Street, London’s tech hub, and is home to a wide range of teams. Our open space is ideal for collaborative work and sharing ideas. We also have a large outdoor terrace, which is the perfect spot to have a team lunch or host events.
ROLE
The Compliance team is focused on ensuring regulatory compliance as well as compliance with our Code of Conduct and Company Policies. The Ethics & Investigation team within the Compliance function helps promote an ethical culture across the organization and independently investigates and verifies all ethics complaints fairly and transparently. This team supports various verification and investigation tasks, including implementing the code of conduct and ethics policies, on-site and off-site legal violation investigations, employee complaints, and wrongdoing-related investigations.
WHAT YOU’LL DO
- Manage all investigation-related activities with the highest quality and following globally recognized professional principles; such investigations include triage, prioritization, allocation, investigation, and escalation with senior leadership and the Board of Directors
- Carry out the vision and mission of Investigations to prevent, detect, and investigate issues of fraud and financial abuse within the company and ensure work papers are prepared to adequately document investigations performed with supporting evidence for all findings
- Develop and manage a robust case management system for managing and reporting investigation matters including maintaining databases and tracking sheets or case management tools chronicling open investigations, updates, and next steps
- Raise awareness of Ethics & Compliance policies and standards, including the Code of Conduct, Conflicts of Interest, Gift & Entertainment policies etc. amongst existing employees and lead the onboarding processes for new employees.
- Ensure relevant compliance policies are updated/refreshed from time to time. Deploy suitable training for at-risk populations on compliance policies and requirements.
- Implement a compliance declaration process and tools/forms for new joiners and existing employees. Actively review and manage these declarations in line with company policies.
- Lead the implementation of Fraud compliance framework to ensure compliance Failure to Prevent Fraud (FTPF) requirements in the UK.
- Support the wider compliance team with other compliance initiatives across related compliance areas such as Anti-Corruption from time to time.
- Provide timely and relevant information and feedback to the wider Compliance team and respective business functions to plug process gaps or internal control defects
- Work with Compliance and business functions to ensure that action plans arising from investigations are implemented
WHO YOU ARE
- Bachelor’s degree in a related field with a minimum of 10-12 years of experience in fraud investigations, forensic, and related compliance areas
- Strong analytical skills along with good interviewing and interrogation skills
- Possess excellent written, and oral communication skills, including the ability to synthesize, summarize, and communicate important data in an objective and unbiased manner
- Excellent discretion, respect for confidentiality, and attention to detail
- Strong background in intelligence gathering, including familiarity and use of online resources, subscription services, public record checks, and familiarity with current social media and its usage
- Thorough understanding of investigative techniques and methods, as well as legal and regulatory requirements related to investigations
- Experience across wider compliance areas such as Conflict of Interest, Fraud Risk Management.
REWARDS & BENEFITS
- Employee Pension Scheme
- Flexible Benefits Program
- Health Insurance & Critical Illness cover
- Flexible work environment- Hybrid Model (3 days a week from the office, 2 days from home)
EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
