Job description
Description
Ready to turn partnerships into predictable revenue and ecosystem impact?
Join FinDock as our Partner Manager - North America
As the #1 Customer Payment Operations solution built natively on Salesforce, FinDock helps organizations deliver seamless, personalized payment experiences. Trusted by hundreds of organizations worldwide and rated 4.98 stars on the Salesforce AppExchange, we’re shaping the future of payments.
That’s why we proudly say: FinDock. For Customer Payment Happiness.
And as we scale, every new hire helps us build more than software - they help us build trust, momentum, and powerful ecosystem partnerships.
What’s your role?
As a Partner Manager, you grow FinDock’s revenue and market presence by building strong, high-impact relationships across the Salesforce ecosystem. You energize partners, turn collaboration into a predictable pipeline, and bring clarity and consistency to how partners engage with FinDock.
You’ll be the face of FinDock for Salesforce System Integrators - the person they trust, turn to, and advocate for. Your work expands our reach, accelerates deal cycles, and multiplies the impact of our Sales team.
Your day-to-day
Build meaningful ecosystem relationships
Own day-to-day engagement with a defined set of SI partners
Keep FinDock top of mind through regular check-ins, updates, and strategic conversations
Help partners understand when, why, and how to recommend FinDock
Enable partners to confidently position FinDock
Deliver partner enablement sessions each quarter (with technical support)
Share the right content, tools, and follow-up to keep partners sharp
Ensure every active partner is mapped to a clear stage of the partner journey
Generate partner-led pipeline
Create quarterly partner plans with clear deal expectations, target accounts, and timelines
Monitor partner performance and highlight gaps early
Act as the point of contact for AEs when deals involve partners
Provide monthly partner reports summarizing activities, new opportunities, risks, and next steps
Own and scale FinDock’s partner programme
Define and maintain partner segmentation and tiering
Deliver a clear, documented partner programme within your first six months
Maintain consistent partner journeys, templates, and expectations
Manage partner escalations and coordinate support across internal teams
Requirements
What makes you a great fit?
Experience
3+ years in the Salesforce ecosystem (Salesforce, SI, or ISV)
Familiar with partner models, GTM motions, and co-selling
Experience supporting sales or partner teams with opportunity management
Comfortable with Salesforce Sales Cloud, pipeline hygiene, and partner reporting
Skills
Strong relationship builder with the ability to influence senior stakeholders
Commercially minded with a clear understanding of pipeline, forecasting, and deal cycles
Confident, structured communicator - able to represent FinDock with credibility
High ownership mentality and comfortable working autonomously
Able to bring clarity, structure, and follow-through in a dynamic ecosystem
Mindset
You’re a passionate self-starter who takes initiative, a resilient team player who collaborates with trust, and someone who thrives in fast-moving, partner-led environments.
You balance diplomacy with commercial assertiveness, stay calm in ambiguity, and always follow through.
Why join FinDock?
Make an impact
Your work directly shapes how FinDock shows up in the Salesforce ecosystem. You turn relationships into revenue, build partner advocacy, and help us scale with a programme that partners love and trust.
Grow with us
This role sits at the heart of FinDock’s growth strategy - with room over time to help build a broader alliances or regional partner team.
Enjoy our perks
Stock Appreciation Rights • Remote working • 25 vacation days • €5K personal development budget
Thrive in our culture
Join a team of curious explorers, passionate self-starters, and resilient collaborators.
We challenge with care, learn continuously, and win together - all while being a Great Place to Work®, top-rated four years in a row.
Because at FinDock, happiness isn’t just for our customers - it’s for our team too.
📞 Ready to spark momentum and grow with us? Contact Bradley van der Wijst at [email protected] .We’re excited to meet you!
