Job Description
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
We’re looking for a highly capable, hands-on Senior Office Manager to lead and elevate the operations of our London office during an exciting period of growth and office expansion.
This is not a purely administrative role. We’re looking for someone who combines strategic thinking with strong operational execution — someone who thrives in fast-paced environments, takes full ownership of outcomes, and can confidently manage both day-to-day operations and bigger-picture workplace initiatives.
What You Bring
Must Have
5+ years of experience in Office Management / Workplace Operations within a fast-paced, high-growth environment
Proven experience independently running an office and managing external vendors (facilities, cleaning, security, building management, suppliers, etc.)
Strong operational mindset — comfortable handling real-time issues, ambiguity, and ad-hoc challenges without escalation
Demonstrated ability to stay calm and decisive in high-pressure situations
Experience supporting office expansion, scaling, or significant workplace changes
Excellent stakeholder management and communication skills across functions
Strong organisational and prioritisation skills with the ability to juggle multiple workstreams
Solid understanding of UK workplace compliance, health & safety requirements
Proficiency in Google Workspace, Slack, and Excel
Nice to Have
Experience working in a scaling tech or international company
Experience coordinating corporate travel or exposure to travel management tools (e.g. TravelPerk, Concur)
Experience supporting return-to-office transitions or hybrid workplace models
What You’ll Be Doing
Lead & Elevate Workplace Operations
Own the overall performance and day-to-day operations of the London office, ensuring a seamless, professional, and high-quality workplace experience
Act as the single point of accountability for all on-site operational matters
Proactively identify risks, inefficiencies, and opportunities to improve and scale workplace operations
Support and contribute to London office expansion initiatives and evolving workspace needs
Vendor & Facilities Management
Independently manage all external vendors (cleaning, facilities, maintenance, building management, suppliers, etc.)
Lead contract negotiations, performance monitoring, and service-level improvements
Ensure office infrastructure, supplies, and logistics are consistently maintained at a high standard
Oversee equipment, deliveries, and shipments for both office-based and remote employees
Operational Excellence & Compliance
Ensure full compliance with UK health & safety and workplace regulations
Develop, refine, and optimise office processes and operational standards
Support IT with minor onsite equipment coordination
Manage swag inventory and distribution
Employee Experience & Office Culture
Partner with People Ops and IT on onboarding and offboarding
Support return-to-office experience and ensure the workplace supports productivity and collaboration
Lead local team-building initiatives, events, and wellbeing activities
Act as a visible, approachable presence in the office, creating a welcoming and well-run environment
Salary starting from £55,000, with flexibility for exceptional senior candidates.
#LI-LM12 #LI-Hybrid
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you’ll get
We support impact with meaningful reward. Here’s what that looks like:
- Competitive salary and annual reviews
- Opportunity to participate in Flo’s performance incentive scheme
- Paid holiday, sick leave, and female health leave
- Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
- Accelerated professional growth through world-changing work and learning support
- In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
- 5-week fully paid sabbatical at 5-year Floversary
- Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
