Job Description
Location Details:
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role’s hybrid or remote designation.
This position is not eligible to be performed in Alaska, California, Colorado, Hawaii, Illinois, Louisiana, Massachusetts, Mississippi, New Hampshire, New Jersey, New York, North Dakota, Oregon, Virginia, the Virgin Islands, Washington, or the metro cities of Austin, TX and Washington D.C.
Compensation
As with many sales roles, our compensation combines both an initial starting hourly rate ($17/hour) and the opportunity to earn additional income through our variable incentive plan. Employees working full-time start at an annualized rate of $35,360 and depending on achievement, specific role and team, those who meet 100% of target or more have historically earned between $77,000 - $87,000 when variable incentive compensation is included.
Join our team…
As an Outbound Sales Guide, you will proactively reach out to existing and potential customers, offering customized solutions to help grow their business. You will engage with a wide range of businesses - from startups and sole proprietors to established companies - conducting discovery conversations to identify their needs. This role is ideal for motivated sales professionals driven to exceed targets and earn substantial commissions.
What you’ll get to do…
- Contact existing customers by phone, actively listening to their needs, identifying opportunities for new products or services, and recommending tailored solutions.
- Provide feedback and share ideas for outbound campaigns, leveraging direct customer interactions to inform campaign strategy and improvement. Serve as the first point of contact for customer feedback related to their needs and preferences.
- Carefully guide customers through their first steps in the online world, identifying from our great product range the solutions that will help them grow their business; everything from a new domain to our fantastic website design product.
- Develop and maintain a comprehensive and current understanding of products, services, prices and promotions, as a basis for identifying customer value and potential sales.
- Communicate with confidence, understanding and conviction, aiming to build rapport and sell company products and services that satisfy known customer needs.
- Balance your drive and motivation in meeting the essential needs of customers and achieving your individual targets - and in the process, increase your earnings potential.
- Respond to technical inquiries from customers through various channels (phone, email, chat), leveraging available internal tools, and escalating as needed.
- Meet metrics that could include but are not limited to Availability, Net Promoter Score, and New Sales Per Day.
- Flex with customer demand, by seamlessly pivoting to support inbound sales efforts when needed.
Your experience should include…
- A high school diploma, GED, or equivalent work experience.
- 2+ years’ sales experience with a track record of exceeding targets.
- 2+ years’ experience in a commission, bonus, and/or metrics-driven environment.
You might also have…
- Technical Aptitude: Solid understanding of internet, email, and hosting technology; experience with productivity tools (e.g., Office 365, G-Suite) and online business environments is advantageous.
- Experience owning and/or operating a small and/or midsize business (SMB).
We’ve got your back… We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.
About us… GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected].
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
