Job description
Company Description
We are looking for a driven and creative Internal Communications Coordinator to join a dynamic team, responsible for critical communications to our student body of 50,000 across multiple campuses and online. This is a rare opportunity to join a high performing team that puts the student at the heart of everything we do, delivering innovative campaigns that enhance their education experience.
Job Description
You will work alongside a passionate team of communications experts, shaping campaigns across multiple stages of the marketing funnel, from conversion and onboarding and enrolment through to graduation.
Your role will involve planning, creating, and delivering engaging, multi-channel communications assets across social media, the Griffith App, website, intranet, outdoor digital screens and targeted email campaigns. You will organise content around students’ needs and motivations, creating messages that resonate emotionally and practically.
Data, feedback and stakeholder input drive everything we do. You will use these insights to continuously refine campaigns, ensuring they are effective, engaging and aligned with our students’ journey. You will join a team who thrives in the Agile way of working and be ready to adapt quickly to a rapidly changing environment.
About you
You will bring:
- You will have experience in creating content and crafting messages which deliver clear and effective communications for diverse audiences, including working with stakeholders and using available information to write copy, with a focus on digital writing and light design using tools such as Canva.
- Proven skills in working with stakeholders, taking briefs and collaborating closely and professionally.
- Experience with monitoring and updating communications schedules, concentrating on accuracy of information and taking initiative to ensure plans are on track.
- Strong data literacy, including the ability to extract, analyse and prepare accurate reports that inform communication planning and improve engagement.
- Confident problem‑solving skills to investigate and resolve data issues when they arise.
- Strong project management skills with evidence of taking accountability for your projects, managing campaigns end-to-end and driving awareness and engagement.
- Knowledge of the following platforms is advantageous but not essential: Asana, Canva, Oracle, Vision 6, PeopleSoft, Salesforce Marketing Cloud, Adobe Creative Suite, and Microsoft Office.
Qualifications
The occupant of this position will hold a degree in Journalism, Communications or Public Relations or an equivalent combination of relevant experience and/or education and training.
What we offer
Base Salary Hew 5 in the range of $79,705 - $89,416 per annum plus 17% Superannuation. The salary including superannuation is in the range $93,255 - $104,617 per annum.
This is a continuing, full-time position primarily based at our Griffith University Brisbane South (Nathan) campus.
As Griffith is a multi-campus University you may be required to work across other campus locations. Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples
Additional Information
As a values-led organisation, at Griffith University, we’ve worked hard to create a dynamic and strong organisational culture. We offer:
- Wide range of Learning and Development opportunities
- Mix of on campus and work from home options available and a supportive work environment
- Salary packaging options and corporate health discounts
- Generous leave entitlements including paid parental leave and leave loading
- Support with future learning opportunities through our educational staff assistance scheme
- Opportunities for internal mobility
- Health Safety and Wellbeing initiatives – on campus Gym facilities
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information, please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.
Applicants must have Australian working rights. Sponsorship is not available for this position, and successful candidates may be subject to a criminal history check.
How to apply
Please submit your application online and ensure it includes the following:
- A covering letter, addressing the Job Description section above and the Position Description.
- Current curriculum vitae/resume including full contact details
For further information about this role, please contact Jacqueline Ford, Head, Student Communications and Engagement via [email protected].
Closing date: Sunday 1st February 2026 at 11:59pm AEST. All applications must be submitted online.
Please allow at least 1 – 2 weeks from the closing date to expect an application update.
