Job Description
Assembla is seeking an experienced Account Manager to join our growing sales team. This role is focused on managing and renewing an assigned base of existing customers while identifying and driving expansion opportunities within those accounts. The Account Manager will own a renewal quota, conduct regular account health checks, and partner closely with customers to maximize value across the Assembla product portfolio.
Key Responsibilities
- Own and manage renewal revenue for an assigned portfolio of existing customers
- Drive timely, accurate renewals while protecting and growing recurring revenue
- Conduct regular account health checks to understand customer goals, usage, and satisfaction
- Identify, qualify, and develop expansion opportunities within the existing account base
- Build and maintain strong, long-term relationships with key customer stakeholders
- Present Assembla’s value proposition to technical and business audiences at multiple levels
- Collaborate with internal teams (Customer Success, Support, Sales, Marketing) to ensure customer success and retention
- Maintain accurate pipeline, forecasts, and account plans; provide regular updates via CRM
- Exercise sound judgment within defined processes to determine appropriate actions for customer needs and sales opportunities
Required Experience & Skills
- BA/BS degree or equivalent experience
- 1–3 years of relevant sales, account management, or business development experience (software/SaaS preferred)
- Experience managing renewals, recurring revenue, or existing customer accounts preferred
- Proven ability to communicate value and sell technical solutions to diverse audiences
- Strong communication, negotiation, organizational, and time-management skills
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Team-oriented mindset with a customer-first approach
An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
By submitting your application, you acknowledge that Idera, Inc. will process and retain your resume and related personal information solely for recruitment and hiring purposes. Resumes of unsuccessful candidates will be securely deleted within twelve (12) months of the hiring decision, unless a longer period is required by law or you provide explicit consent for continued retention (e.g., for consideration for future opportunities).
In compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), you have the right to request access to, correction of, or deletion of your personal information at any time by contacting [email protected]. Idera, Inc. does not sell candidate data and will ensure that all personal information is processed securely and in accordance with relevant data protection regulations.
An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
