Job Description
As one of the world’s top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.
SUMMARY
The Strategic Partnership Director combines market insights, product comparisons, and digital partner management to drive growth in the retail travel insurance segment. The role is to be involved with global travel insurance marketplace knowledge and understanding. This position will maintain competitive analysis of key competitors and digital platforms, ensuring IMG remains at the forefront of products, benefits, and growth of the segment. This role will be the owner of the digital travel insurance partners (aggregators).
JOB DETAILS
- Location:Â Â In office, Hybrid & Remote working options.
- Corporate office is in Indianapolis, IN
- Relocation Expenses Reimbursed:Â No
- Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
PERKS
- Comprehensive benefits package including Medical/RX/Dental/Vision insurance
- 401k Plan with company match
- Paid Time Off and Company Paid Holidays
- Casual dress environment
- Tuition Reimbursement
DUTIES AND RESPONSIBILITIES
Competitive Intelligence & Market Insights
- Monitor competitor activities, pricing strategies, and product innovations.
- Conduct market research to identify emerging trends, consumer behavior, and competitor product knowledge / competitiveness.
- Deliver actionable insights on market intelligence for management knowledge, understanding, and possible decisions for IMG products/plans.
Aggregator Partner Management
- Serve as the primary liaison for digital distribution partners, ensuring strong relationships and seamless integration.
- Oversee onboarding, technical integration, and performance optimization across partner platforms.
- Collaborate with Product, Underwriting, and Marketing Teams to enhance partnerships, plan availability, and understanding of our position in the marketplace.
Growth – Travel Insurance Segment
- Provide detailed assistance to the retail sales team to increase IMG’s earned premium totals.
- Competitive analysis, emerging trends, heard on the street intelligence, and support.
QUALIFICATIONS
- Bachelor’s degree in business administration, Marketing, or a related field or 5+ years of experience in Travel Insurance
- Experience in digital distribution or aggregator platforms is required.
- Proven track record of managing partner relationships and driving customer satisfaction.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Excel (pivot tables).
- Ability to work in a fast-paced, dynamic environment.
#LI-DNI
IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
