Job description
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
We are currently seeking an Internal Communications Manager to support internal communications, employer brand management, and internal events. The Instacart internal communications team works hard to connect employees to the company’s mission, strategy, and culture through regular communications and in-person events. This group also helps ensure that Instacart is seen as a top employer by tapping into the secret sauce of our unique culture and competitive advantages.
About the Team
This role will report into the Senior Director of CEO and Internal Communications. The internal communications team is focused on internal communications, employer brand management, and internal events and is part of the larger Instacart Communications Team — a cross-functional group of word nerds who aren’t afraid to mix things up as they tell the Instacart story to our customers, shoppers, employees (current and future), advertising partners, retailers, and external thought leaders.
About the Job
Messaging & Content Creation: Write and develop internal communications for company announcements, initiatives, product launches, and milestones across channels including email, Slack, newsletters, internal blog/wiki, and all-hands meetings.
Programming & Events: Drive internal communications programming such as company all-hands, executive fireside chats, guest speakers, and cultural heritage month events, in partnership with the Director of Internal Events and Instacart’s Employee Resource Groups. Provide on-site event support, coordinate vendors/contracts, and manage employee inquiries.
Employer Brand Support: Partner with Instacart’s HR and recruiting team to craft content for LinkedIn, the careers site, and company blogs, as well as contribute to awards and “best places to work” submissions.
Stakeholder Partnership: Collaborate closely with leadership and internal partners to support change management, amplify ERG initiatives, and evolve communications around the company’s workplace and remote-friendly model.
Editorial Management: Own the internal communications calendar, intake/review process, and content pipeline. Produce long- and short-form content such as employee profiles, business deep dives, and event recaps.
About You
Minimum Qualifications
You have 6+ years of relevant experience in internal or corporate communications:
- Strong writer, communicator and storyteller with excellent editing skills.
- Ability to write and edit content quickly for internal audiences with a strong attention to detail.
- Demonstrates humility and acts calm under pressure.
- Emphasizes the importance of collaboration with immediate teams and with cross-functional partners.
- Influences and builds consensus with stakeholders.
- Values diversity, inclusion and belonging and sees differences as strengths.
- Passionate about employee engagement and employer brand.
Preferred Qualifications
- Experience in both agency and corporate environments
- Proven track record of supporting internal executive communications
- Demonstrated success managing internal events (e.g., All-Hands, fireside chats, company-wide events)
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is in office and the base pay range for a successful candidate is dependent on their work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For San Francisco, CA based candidates, the base pay ranges for a successful candidate are listed below.
San Francisco, CA
$138,000—$153,000 USD
