Instrument

We are a design and technology company founded in 2005. We offer digital design, web development, brand identity, technology solutions, digital transformation, and experience design. Our services also include user experience, product design, brand and communications strategy, social media, content production, research, testing, full-stack development, business transformation, and quality assurance. We work with clients across various industries to build scalable brand systems and products. Some of our clients include Nike, Google, Netflix, Spotify, Microsoft, Patagonia, and Salesforce.

We aim to create a better future by using our creativity and resources to positively impact our business, our people, and the community. Our core values guide this mission:

People First means we cultivate an environment where everyone belongs, respecting and valuing differences. Pursuit of Excellence is our commitment to work that consistently goes above and beyond. Embrace a Growth Mindset means we continuously grow in size, capabilities, and cultural intelligence. Truth in Action means we apply our capabilities and resources towards our shared purpose of shaping a better future.

We have over 300 employees, including designers, strategists, engineers, and writers. We offer a hybrid work model, allowing team members to work from anywhere in the United States, with offices in Portland, OR, and New York, NY.

Our culture emphasizes flexibility and sustainability, encouraging reasonable work hours and vacations. We aim for a welcoming, inclusive environment and promote mentorship across all disciplines to help employees grow. We are committed to equity and value diversity.

We provide a flexible, hybrid work environment. Our benefits include comprehensive medical, vision, and dental insurance, with options for alternative and naturopathic care like massage and acupuncture. We also cover transgender care (including hormone therapy and gender-affirming surgery) and fertility treatments. Employees can access Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), a monthly WFH & Wellbeing stipend, and mental health support.

We offer unlimited vacation time, team days off, company-wide closures, and paid holidays. Primary caregivers receive 16 weeks of paid and protected parental leave, with an additional 8 weeks of protected unpaid leave. Secondary caregivers get 4-6 weeks of paid leave. We also provide dedicated private lactation rooms and contributions for dependent care. Hardship leave covers medical, bereavement, and other serious circumstances.

For retirement, we offer 100% 401K matching up to 4% of eligible compensation, with immediate vesting. Professional growth is supported through structured career management, mentorship, internal programming, education, a professional development stipend, and leadership training. We conduct annual compensation reviews and offer sabbaticals.