Team Lead Data Batching

Job description

Duties:

Under the supervision of the Director, Data & Process Management, support the overall objectives of Joni and Friends’ Development department. Perform duties and responsibilities including, but not limited to:

1. Managing the Analytics Specialist team
2. Oversee the Batching Process
   1. Communicating with Area Ministry and Development teams to adhere to daily/weekly deadlines
   2. Ensuring all batches are processed in a timely manner and in alignment with having all batches cleared out of queue by the end of the day Friday
   3. Final phase review of all batches before posting to Sage Intacct
3. Leading the Deposit Audit process through
   1. IDC processing and handling of mailed-in contributions
   2. Working with Accounting and Area Ministry teams
   3. Identifying pain points and solutions
4. Processing Stock Donations (upon receipt) to post to Sage Intacct
5. Processing ACH Transactions within the system via
   1. Auditing transactions processed through Salesforce
   2. Reconciling Salesforce against deposits
   3. Working directly with Accounting team
6. Leading Data Hygiene cleanup projects related to Analytics Specialist batching
7. Team Leadership, Development, and Guidance
   1. Lead and manage direct reports providing guidance, training, and timely support
   2. Schedule regular 1:1s with direct reports to review projects, goals, expectations, and overall performance
   3. Continuously develop the skills and knowledge of direct reports to enhance their capabilities and identify skills gaps and work with staff to close the gaps
   4. Work with staff to create, track and, complete their goals
   5. Conduct performance evaluations and foster a positive and collaborative work environment
8. Other duties and projects as assigned by the Supervisor to support department and organizational needs

Qualifications:

• Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
• Desire to serve in a growing and dynamic Christian service ministry
• Bachelor’s Degree required, or over 5 years experience.
• Demonstrated proficiency in Microsoft Office Suite, Salesforce Products, product dashboards, and interfaces between systems
• Salesforce Certification preferred
• Knowledge of Regression analysis forecasting
• Exceptional analytical skills and abilities for data selection, extraction, and analysis
• Ability to identify trends in data and present analysis and results at all levels of the organization
• Good interpersonal communication skills both verbal and written and the ability to effectively organize and prioritize a wide range of daily tasks with varied deadlines are necessary
• Must be detail oriented, committed to accuracy, a team player and self-starter who is flexible and able to work independently
• Must have a strong sense of confidentiality
• Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet
• Understanding of Christian ministry and specifically Joni and Friends is desirable

This position follows a hybrid schedule, requiring in-office presence on Monday, Tuesday, and Thursday, with the option to work remotely on Wednesday and Friday. During busy seasons or high-volume periods, the Data Batching Team Lead may be asked to work additional in-office days to assist with mail processing and contribution intake.

Compensation for this position is between $25.00 and $29.00 per hour. This is a non-exempt position.

Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below).

MINISTRY LIFE:

Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.

CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:

Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:

Active Participation – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities

Continuous Growth– Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry

Culture of Belonging Approach – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding

Integration of Faith and Work – Ensure that Christian values are a driving force in all aspects of work

Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.

BIBLICAL COMMISSION:

“Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV)

VISION:

“A world where every person with a disability finds hope, dignity, and their place in the body of Christ.”

MISSION:

“To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.”

VALUES:

1. Honor God in everything we do
2. Build relationships based on trust and respect
3. Maintain integrity and excellence in programs and services
4. Practice responsible stewardship

\* Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI).