Sales Development Manager

Job description

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Position Summary

The Sales Development Manager oversees implementation and administration of the organization’s sales development program – including personal and team efforts to generate, pursue, and close sales with prospective customers.

The role also includes management of a team of inside Sales Development Representatives assessing customer needs and positioning the organization’s products or services as potential solutions.

LOCATION - THIS ROLE IS 100% REMOTE

SALARY RANGE - $115K-130K + incentives

Duties and Responsibilities

• Assesses potential new markets, evaluates business opportunities, and develops strategies for targeting potential customers.
• Establishes and enforces standards governing lead generation, prospect contact and follow-up, and opportunity qualification.
• Acquires new business through channel partners, vendors, and aggregators, brokers and builds and maintains strong channel partner relationships.
• Works with product specialists, application engineers, marketing associates, and sales leaders to determine the most effective channels to market.
• Researches opportunities to drive sales while managing prospect pipelines and aggressively pursuing opportunities for new business.
• Builds and maintains internal and external relationships that lead to increased revenue.
• Trains and supports users in the Salesforce sites and explains effects of designs and changes to users.
• Develops, maintains, and enhances sales channel partner relationships, assures the right selection of channel partners has been made, and facilitates the daily transactional activities of channel partners.
• Develops and coordinates dissemination of product information and new sales methods to sales channel partners, driving them to achieve and exceed product sales targets
• Fosters potential leads or partner opportunities through to the sales process.
• Implements a successful channel strategy that increases sales revenue for the company.
• Supports, contributes to, and drives alternate sales channel strategies.
• Occasional travel

Knowledge, Skills and Competencies

• Highly motivated leader with a true player/coach mindset, equally comfortable carrying an individual quota while leading and elevating SDR team performance; has personally closed deals while managing SDRs.
• Strong pipeline ownership mentality, accountable for both individual contribution and overall team pipeline targets and outcomes.
• Outbound sequence expert, with proven ability to build, test, and optimize multi-touch sequences by persona, industry, and channel.
• Message-to-market fluency, translating value propositions into compelling outbound messaging that drives responses and meetings—not just activity.
• Proven experience executing cold, warm, and partner-led outreach across email, phone, and LinkedIn to generate qualified pipeline.
• Deep working knowledge of Salesforce, using it to manage pipeline, track SDR activity, analyze funnel performance, and ensure accurate forecasting and reporting.
• Hands-on experience with Revenue.io or similar platforms, including building, executing, and optimizing email sequences and outbound campaigns to drive high-quality pipeline.
• Hands-on experience with ZoomInfo, using intent signals, account insights, and list-building tools to power targeted outbound and partner-led prospecting.
• Demonstrated ability to continuously refine multi-touch outbound strategies (email, call, voicemail, social) based on prospect engagement and performance data.
• Data-driven approach to outbound strategy, leveraging sequence performance, open and click-through rates, and conversion metrics to improve results week over week.
• Strong cross-functional collaborator, working closely with Marketing and Sales to align messaging, targeting, and campaign timing.
• Hungry, competitive, and resilient, thriving in a fast-paced environment and motivated by results, growth, and continuous improvement.

Experience required

• 5+ years of sales and channel development
• Experience managing and coaching a team of INSIDE sales development reps
• Strong prospecting skills and the ability to develop business in new and existing accounts
• Experience being held to metrics and consistently achieving targets
• Problem solver with a desire to work in a fast paced, team-lead environment
• Knowledge of Salesforce, Zoom Info, Renenue.io or similar platforms
• Experience working with Fortune 100 companies

Education

• Bachelor’s degree preferred

Full-time Benefits

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!

• Paid Time Off
• Paid Holidays
• Sick Time
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual’s status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.