Job description
Our client is a rapidly growing hospitality company with a diverse portfolio of boutique hotels, bars, restaurants, nightclubs, and entertainment venues across multiple states. From brunches to weekend pool parties, they create unforgettable experiences while building inclusive, welcoming spaces where every guest and team member is celebrated.
Join a rapidly expanding inclusive hospitality company as their Human Resources Generalist and help build HR infrastructure during an exciting period of growth. This is a high-impact role supporting a VP of HR across a multi-state hospitality environment spanning boutique hotels, bars, restaurants, nightclubs, and entertainment venues.
You’ll be joining a lean HR team that supports 500+ employees across multiple locations and time zones. This role offers significant autonomy, meaningful impact, and the chance to shape HR processes from the ground up in a fast-paced, mission-driven organization.
Responsibilities
HR Operations & Compliance
- Provide hands-on HR guidance to operations teams across multiple states, ensuring consistent policy application
- Maintain compliant employee documentation, records, and HR files
- Stay current on federal, state, and local labor laws (with experience across NY and CA requirements)
- Manage J1 and H2B visa hiring and processing for seasonal operations
- Recommend and implement policy updates to ensure ongoing compliance
Employee Relations
- Conduct thorough workplace investigations with discretion and fairness
- Partner with managers on performance management, coaching, and development plans
- Resolve employee relations issues and interpret company policies
- Review terminations and provide guidance on progressive discipline
Benefits & Leave Administration
- Serve as primary contact for employee benefit programs and resolve inquiries
- Administer leaves of absence (FMLA, ADA accommodations, Workers’ Compensation)
- Oversee benefits enrollment communications and assist with payroll coordination
Talent Acquisition & Onboarding
- Partner with leadership to identify staffing needs and build job descriptions
- Support full hiring lifecycle from sourcing through selection
- Conduct and oversee onboarding for new team members
Systems Implementation & Process Improvement
- Help implement and optimize ADP Workforce Now across all HR functions
- Develop and organize policies and procedures before seasonal operations begin
- Streamline HR processes to improve communication and response times
- Build scalable HR infrastructure to support rapid organizational growth
Culture & Engagement
Lead initiatives that strengthen employee engagement across remote and on-site teams
Coordinate cultural activities and programs that enhance connection and collaboration
Bachelor’s degree in HR, Business, or related field preferred (or equivalent experience)
5+ years of full-cycle HR experience including employee relations, compliance, and policy administration
Hospitality industry experience (bars, restaurants, entertainment environments)
Multi-state HR experience with strong knowledge of New York and California labor laws
English & Spanish fluency (written and spoken) - required to support diverse workforce
J1 and H2B visa process expertise
ER investigation experience - you know how to conduct thorough, fair investigations
Performance management expertise (metrics, reviews, development plans)
Remote work excellence - self-directed, organized, thrives working independently
Proficiency in Microsoft Office Suite and HRIS software
Strongly Preferred:
ADP Workforce Now experience
Payroll understanding
Startup or high-growth environment experience
Salary: $75,000 - $90,000 (based on experience)
401(k) available after 1 year of service
PTO
monthly cellphone/wifi stipend
Spot bonus opportunities (KPI linked)
Work Environment:
- Fully remote position
- Core hours 9am-5pm with occasional time zone adjustments
- Work independently with regular check-ins and team catch ups
- Collaborative team
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
- California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
- Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
- Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
- Rhode Island: We do not request or require salary history from applicants.
- Connecticut: We provide wage range information upon request or before discussing compensation.
- New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
