Job description
Named one of Modern Healthcare’s Best Places to Work in 2025 and backed by Goldman Sachs and leading global investors, Kontakt.io is transforming care delivery operations at some of the largest health systems across the U.S. and Europe.
Our mission is to help healthcare organizations improve operational efficiency and patient care using real-time data and actionable insights. From reducing unnecessary equipment rentals to improving staff safety and patient flow, we enable hospitals to eliminate waste, increase productivity, and enhance the care experience.
What makes our platform unique is that it doesn’t just display information — it helps hospitals act on it. We help care teams make faster, smarter decisions that lead to measurable, 10X-level ROI across more than 20 high-impact use cases. And we’re just getting started.
About the Role
As a Solutions Architect, you’ll partner directly with our Sales, Product, and Professional Services teams to design solutions that address real operational challenges in healthcare. You’ll help drive sales conversations, build technical trust with customers, and shape how hospitals deliver care.
Either Healthcare or RTLS experience will be given preference, but not required — However, we require technical curiosity, strong communication skills (internal and external), and a passion for solving customer problems.
What You’ll Do
- Partner with Sales to scope solutions, build proposals, and design implementation approaches.
- Lead discovery sessions to uncover customer challenges and map solutions to our platform.
- Deliver compelling product demos, solution presentations, and PoCs that showcase our value.
- Design RTLS and location-based solutions using Kontakt.io and partner infrastructure.
- Create technical documentation, statements of work (SOWs), and solution designs.
- Collaborate with Product Management to provide feedback and shape roadmap priorities.
- Deliver onboarding and training for internal teams, partners, and customers.
- Travel ~40% for onsite customer visits, pilots, and go-lives.
What We’re Looking For
- 1–5 years of experience in Solutions Engineering, Pre-sales, or similar customer-facing technical roles.
- Excellent communicator, confident leading discussions with both business and technical audiences.
- Strong understanding of SaaS, APIs, cloud infrastructure (AWS preferred).Hands-on experience with technical demos, pilots, PoCs, and solution validation.
- Programming knowledge: Python, JavaScript, or similar scripting languages.
- Bachelor’s degree in Engineering, Computer Science, or related field.
Bonus Experience
- Exposure to healthcare operations or hospital systems.
- Familiarity with RTLS, BLE, WiFi, or other location technologies.
- Networking, IT infrastructure, or EHR integration experience.
- Docker, relational databases, or cloud-native architectures.
- Direct experience supporting enterprise sales teams.
Who Thrives Here
- You’re highly curious, always learning.
- You like solving real-world problems that directly impact people.
- You’re comfortable in fast-paced, scaling environments.
- You love working with both customers and technology.
- You want to develop your skills quickly and assume more responsibility.
What We Offer
- Fast-growing SaaS startup with real-world impact.
- Competitive salary and quarter bonus structure Equity + premium benefits
- PTO + paid holidays
- Tech + tools provided
- Flexible, remote-first work environment.
- Highly collaborative, flat organizational structure.
