Job description
We’re looking for a highly motivated Property Claims Advocate, Liability with a lot of positive energy and a genuine passion for helping others.
Specializing in liability claims, you’ll use your investigative skills to help us settle losses quickly and efficiently, surpassing customer expectations along the way. You’ll leverage your deep policy knowledge and sharp interpersonal skills to explain coverage decisions in plain English, without relying on insurance jargon.
In this role you’ll
Investigate and handle liability claims from start to finish
Pay claims efficiently and fairly while maintaining a high level of customer service
Identify subrogation opportunities within the claims-handling process
Communicate with customers via phone and email to settle claims
Organize and prioritize daily tasks in order to resolve claim-based questions
What you’ll need
3+ years of property liability or injury liability claim-handling experience
A background handling litigated and attorney-repped files, a major advantage
Licensed as a Property & Casualty adjuster in your resident state, an advantage
Experience working with a large national carrier, ideally supporting renters and homeowners customers
The desire to work in a unique, dynamic, and fast-paced startup environment
Surplus of empathy, patience, and positivity
Comfortable with and adaptable to new technology and business tools
Lemonade expects all advocates to have and maintain a license in good standing. If you do not currently have a license, our team will work with you to obtain the license within your first 3 months
Xactware experience, preferred
Ability to work remotely
College degree
At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of technology and AI, as a commitment to ongoing growth in this field is a fundamental part of our culture
*Unfortunately we cannot consider applicants from the following states: Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico
**Please note that we are unable to sponsor applicants for work visas
Lemonade’s US base salary range for this full-time position is $60,000- $72,000 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.
