Job Description
WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we’re now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
Position Summary
The Director of Revenue & Inventory Management is accountable for maximizing Net Ticket Revenue (NTR) and occupancy across Lindblad Expeditions’ global fleet. This leader oversees pricing execution, inventory controls, and revenue forecasting. Working cross-functionally with Sales, Marketing, Deployment, Finance, and Operations, the Director will establish a world-class revenue management discipline.
KEY RESPONSIBILITIES
- Partner with the Revenue Officer to shape pricing and promotional strategies.
- Execute pricing and promotional strategy within the Revenue Management team, adapting to market trends and business priority shifts.
- Develop and refine revenue management processes, increasing efficiency and productivity to drive demand and profitability.
- Oversee the Revenue Management teams pricing and inventory decisions across Lindblad Expeditions’ global fleet and land operations.
- Collaborate with commercial teams to execute promotions and campaigns.
- Collaborate with Commercial Analytics, IT, and Finance to design and implement a robust suite of reporting tools that deliver actionable insights and empower data-driven decisions across Revenue Management.
- Leverage KPIs to identify and address risks and opportunities, communicating insights throughout the organization.
- Define product merchandising strategies and ensure consistent execution throughout all channels.
- Ensure compliance with global pricing and promotional laws and regulations.
- Balance short and long term tactics with brand value and guest satisfaction, aligning with company objectives.
- Support monthly, quarterly, and annual revenue and occupancy forecasts.
- Lead and mentor a high-performing team in revenue and inventory management.
KEY QUALIFICATIONS
- Bachelor’s degree in Business, Economics, Finance, or related field (MBA or advanced degree preferred).
- 10+ years of progressive revenue management experience, preferably in travel, hospitality, or cruise.
- Proven success in large-scale pricing and inventory optimization.
- Strong analytical, forecasting and decision making skills.
- Demonstrated leadership in fast-paced, cross-functional environments.
- Excellent communication and influencing abilities.
- Proficiency in reporting and translating data into actionable strategies.
- Commitment to team development and best practices.
- Must work hybrid 3-days a week in our Seattle office.
$150,000 - $180,000 a year
5% equity and 10% annual bonus eligibility
DISCLAIMER STATEMENT:
This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned.
