Job description
WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we’re now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
The Manager of Medical Operations along with the CMO, oversees all medical services across the Lindblad Expeditions’ fleet, ensuring safe, compliant, and high-quality healthcare for passengers, staff and crew. This role is responsible for assisting with: medical policy development, staffing, regulatory compliance, emergency preparedness, and continuous improvement of onboard medical operations.
Key Responsibilities
Medical Operations Oversight
- Assist in the management and standardization of medical services across all vessels in the fleet
- Ensure onboard medical centers are properly equipped, staffed, and maintained
- Develop and update medical protocols, clinical guidelines, and operational procedures
Compliance & Risk Management
- Ensure compliance with international maritime regulations, flag-state laws, and public health authorities (e.g., CDC, WHO)
- Oversee and respond to internal and external audits and inspections
- Manage medical risk assessments and incident reporting and debriefing
Staffing & Training
- Recruit and help to onboard, shipboard medical personnel (doctors, nurses, physician’s assistants)
- Develop and coordinate onboard training programs
- Evaluate medical team performance
Emergency & Public Health Preparedness
- Assist medical emergency response planning, including outbreaks and mass-casualty events
- Coordinate with shoreside hospitals, evacuation services, and port authorities as needed
- Oversee infection prevention, sanitation standards, and public health monitoring
Budget & Vendor Management
- Assist with procurement of medical equipment, pharmaceuticals, and supplies
- Liaise with external medical vendors
- Support guest and crew medical case escalations when needed
Qualifications
Education & Experience
- · Medical degree (MD, DO) or advanced healthcare qualification (RN, NP, PA) preferred
- · 5+ years of clinical or healthcare operations experience
- · Prior maritime, cruise, remote medicine, or emergency medicine experience strongly preferred
Skills & Competencies
- · Strong leadership and team management skills
- · Knowledge of maritime medicine, public health, and regulatory compliance
- · Excellent crisis management and decision-making abilities
- · Strong communication and cross-cultural collaboration skills
- · Proficient computer skills in the Windows operating system, including both word-processing and spreadsheet applications.
- · Excellent technical writing skills
Work Environment
· Remote shoreside-based position with some travel to ships , corporate offices, and international ports
· On-call availability for medical emergencies
· Fast-paced, high-responsibility role in a global operational setting
Reporting Structure
·Reports to:Chief Medical Officer
$115,000 - $140,000 a year
OUR BENEFITS
• Travel benefits for employees and their family
• Voyage of Discovery trips for employees to travel as guests
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 2-3 Floating Holiday Options (pro-rated per start date)
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
Communication Skills
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate–both in writing and orally–with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate’s region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
