Software Quality Assurance Engineer

Job description

Lucidya is a fast-growing SaaS company revolutionising customer experience through AI-powered analytics built for the Arabic-speaking world.

We are expanding our engineering team as we scale multiple parallel product and platform initiatives. To maintain exceptional quality while accelerating delivery, we are hiring a Software Quality Assurance Engineer who can contribute across manual testing, automation, backend validation, and quality strategy. This role will play a key part in strengthening our QA discipline and ensuring our products continue to meet enterprise-grade reliability, performance, and security standards.

Why We’re Hiring

As Lucidya grows, we are operating across several simultaneous workstreams: new feature development, platform modernisation, automation expansion, and performance/security improvements. To support this, we need a QA Engineer who can:

• Lead and execute manual and exploratory testing
• Drive discussions around requirements and testability
• Build and maintain automated test suites
• Expand performance, load, and security testing practices
• Support multiple teams without compromising quality or delivery speed

What You’ll Do (Key Responsibilities)

Test Strategy & Collaboration

• Work closely with product, design, and engineering early in the lifecycle (“shift-left approach”) to define acceptance criteria, test strategy, and quality metrics.
• Provide early feedback during feature design to prevent quality issues before development begins.
• Participate in Agile ceremonies including stand-ups, grooming, planning, and retrospectives.

Manual & Exploratory Testing

• Execute manual and exploratory testing for new features, edge cases, regression cycles, and real-world scenarios.
• Conduct risk-based testing to prioritise high-impact areas.
• Validate cross-browser and cross-device for web and mobile applications.

Automation & CI/CD

• Design, develop, and maintain automated test suites (UI, API, end-to-end), preferably using Playwright.
• Extend and optimise existing automation frameworks for reliability and scalability.
• Integrate automated tests into CI/CD pipelines and collaborate with DevOps to maintain healthy pipelines.

API, Backend & Non-Functional Testing

• Perform API and backend workflow testing to ensure comprehensive end-to-end coverage.
• Assist in expanding performance, load, and security testing initiatives.
• Support the creation and maintenance of test data strategies across all environments.

Quality Governance & Reporting

• Log, track, and triage defects; collaborate with engineers to reproduce and resolve issues.
• Provide data-driven release readiness reports, defect trends, and risk assessments.
• Advocate for usability, accessibility, performance, and reliability across all product areas.

Continuous Improvement

• Contribute to process enhancements, QA best practices, and internal quality standards.
• Help maintain test documentation: test cases, matrices, checklists, automation structure.
• Stay updated with modern QA trends (AI-driven testing, self-healing automation, cloud testing).

What You Must Have (Non-Negotiables)

1. Strong QA Fundamentals

Solid manual and exploratory testing skills, strong defect analysis, and the ability to identify edge cases and risks.

1. Practical Automation Experience

Hands-on experience building, maintaining, and troubleshooting automated tests (Playwright preferred).

1. API & Backend Testing Competency

Ability to test APIs and validate backend flows thoroughly.

1. High Adaptability

Comfortable working across manual, automation, performance/security, requirement discussions, and shifting priorities.

1. Strong Communication & Ownership

Clear communicator, proactive collaborator, takes ownership of quality, and willing to participate in occasional rotational weekend support.

Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2–5 years of experience in QA engineering (manual + automation).
• Programming/scripting experience in Python, JavaScript, or Java.
• Automation experience with Playwright is a strong plus.
• Proven experience in API testing (required).
• Experience with Git, CI tools (Jenkins, GitHub Actions, GitLab CI), and defect tracking tools like Jira.
• Exposure to performance/load/security testing tools (JMeter, Locust, OWASP ZAP) is a plus.
• ISTQB or equivalent certification is a plus.
• Strong English communication skills.
• Strong organisational and time-management skills across multiple projects.
• Ability to work independently with moderate supervision.
• Comfortable giving and receiving structured feedback.
• Willingness to join infrequent rotational weekend support for critical issues.
• Adaptable to changing product priorities and organisational structures (pods/squads or QA-as-a-service).

Why Join Lucidya?

• High-impact role shaping the future of our QA organisation
• Opportunities to work on modern engineering practices and advanced tooling
• Collaborative culture focused on ownership, innovation, and continuous improvement
• A fast-growing company building industry-leading technology