Job Description
Reporting to the head of North America Real Estate & Store Development, the Retail Leasing & Acquisition Manager plays an essential role in the management of Lush’s 250 and growing store portfolio across the USA and Canada. The ideal candidate will play an integral role on Lush’s real estate & development team managing and negotiating deals for new stores, renewals, relocations, and closures. Must have familiarity with malls, high streets, and lifestyle centers and have strong existing relationships with the major mall landlords.
This person is passionate about providing unique customer experience that elevates the brand and excels at interpersonal relationships.
You hold sacred our Lush culture and values through fearless leadership and owning the experience of every relationship that represents the Lush brand. You’ll work with a collaborative, and cross departmental team that goes above and beyond to support our customers and staff.
You grow talent by motivating, encouraging and coaching your fellow employees to their highest potential; you know how to be curious about their opportunities and career ambitions and how to be real with feedback and support.
As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyze and interpret data and translate strategy into behaviors which drive sales and improve profit. Our Lush employees live with purpose, finding their personal value connected with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife
Your core RESPONSIBILITIES will include:
- Portfolio optimization - a key contributor to asset / strategy reviews
- Provide guidance and support to finance and retail operations with respect to lease renewals, store relocations, etc.
- Negotiate complex deal terms for the following: new site leases, renewals, refits, rent reductions, kickouts and any other real estate initiatives for the brand
- With the support of the Head of Real Estate & Store Development, lead market planning for the North American business
- Use Market data to suggest & secure key retail locations for Lush Fresh Handmade Cosmetics
- In partnership with leadership and key stakeholders, prepare and present comprehensive approval packages for new site acquisitions and major capital investments
- Solve problems/communicate lease language to other departments, such as Facilities, Accounting, Construction, Design, and Retail Support.
- Work closely with Legal, Construction & Design to ensure on time opening of new shops.
- Partner with Heads of Retail to formulate sales estimates for new and relocated shops.
- Manage and mentor the Leasing Representative, as well as any future direct reports added to the leasing team
- Oversee lease milestone tracking (options to renew, notice dates, landlord audit rights, termination windows etc.
- Manage a high volume of sites/landlord relationships.
You bring the following QUALIFICATIONS:
Required:
- 5+ years of experience in retail real estate either within the retail industry or as a tenant rep broker
- Experience working with both US and Canadian Landlords/brokers
- Proven track record of managing a portfolio of 200+ retail locations and executing a high volume of deal transactions per year (new leases, renewals, and renegotiations)
- Ability to be solution oriented, while supporting Lush values,
- Outstanding experience creating and finalizing landlord agreements.
- Deep understanding of North American retail real estate dynamics, including top-tier (A/B) shopping centers, street-front flagships, etc.
- Excellent organizational skills
- Strong financial acumen with hands-on experience evaluating site-level P&Ls and real estate capital budgets
- Ability to see the larger global picture and take initiative on projects
- Empathetic and supportive of the team effort
- Up to 50% travel required including international
- Attending various ICSC events
Preferred:
- Experience working with Lease Management Software - Tango
- Experience with Google Suite
Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.
We thank all interested applicants; however, only qualified candidates will be contacted.
#LI-Remote #LI-IS1
Job Type: Full-time, Permanent role.
Job Location: Open to candidates located within Canada or United States only.
Travel Requirement: 50% travel requirement. Majority within North America, and globally based on business needs. Valid passport required.
Base Salary Ranges:
- US: $130,000 - $142,500 USD
- Canada: $135,000 - $145,000 CAD
This salary range is based on an assessment of the local market and may vary depending on the successful candidate’s location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.
Recruitment Process Overview:
This salary range is based on an assessment of the local market and may vary depending on the successful candidate’s location. This range is based on base salary and does not include additional bonus program and total rewards eligibility.
Base Salary Range
$130,000—$142,500 USD
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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.
