Growth Product Manager Consumer

Job description

Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Product Manager to focus on product-led growth in Maven’s consumer product, with a focus on onboarding, conversion, retention, and revenue growth across the lifecycle. This role is ideal for a PM who thrives at the intersection of consumer health, AI-powered product experiences, and data-driven growth.

Success in this role requires comfort navigating ambiguity, being scrappy and running constant experiments, while being hyper analytical and execution-focused. Reporting to the General Manager, Consumer, you’ll help define how members first experience Maven—and how that experience adapts over time—by shaping AI-enabled personalization and care delivery. You’ll have a small pod of engineers and partner most heavily cross-functionally with analytics engineering and marketing.

As a Growth Product Manager at Maven, you will:

• Own key onboarding initiatives, including designing and executing experiments to improve conversion and retention
• Partner deeply with Marketing and Lifecycle teams to ensure strong alignment between acquisition, onboarding, and in-product engagement.
• Use data rigorously, setting success metrics, analyzing funnels, and improving conversion, retention, and satisfaction.
• Partner with analytics engineering to shape analytics infrastructure, event tracking, and attribution
• Define and ship AI-powered features that personalize the consumer experience while meeting high standards for trust, safety, and clinical integrity.
• Run experiments and iterate quickly, owning the end-to-end process from problem definition through launch and measurement.

We’re looking for you to bring:

• 5+ years of product management experience, ideally within a consumer health or fast-paced high growth setting, collaborating with design, engineering, and marketing partners
• Strong analytical rigor: Comfort defining metrics, building dashboards, analyzing funnels, and translating insights into action.
• Technical enough to build a strong partnership with engineering and help scope funnel optimization features
• Growth & onboarding savvy: Deep intuition for how marketing, onboarding, and product experiences connect—and how misalignment can hurt trust and conversion.
• Start-up mindset with scrappy execution and end-to-end ownership: Ability to move quickly, test hypotheses, and balance speed with quality in a fast-growing environment.
• Strong judgment: Especially important in healthcare, where product decisions directly impact user trust and outcomes.

The base salary range for this role is $150k-$210k per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected].