Job description
Measure Marketing is a dynamic and innovative Performance and Demand Gen agency that delivers cutting-edge marketing solutions to our clients. Our headquarter is based out of Toronto, Canada. We focus on driving qualified leads and measurable results. We pride ourselves on staying ahead of industry trends and leveraging the latest technologies to help businesses succeed online.
Job Overview:
As a Project Coordinator at Measure Marketing, you will be crucial in ensuring seamless coordination between customers and various teams. Your primary responsibility will be overseeing and managing projects, ensuring they are executed efficiently, aligned with client objectives, and delivered on time with exceptional quality. You will work closely with the Ops Manager and the delivery team to guarantee smooth execution, providing a top-tier customer experience.
Key Responsibilities:
1. Customer Onboarding & Coordination:
- Own the onboarding process, ensuring a smooth transition for new clients.
- Develop a structured onboarding framework with clear expectations and timelines.
- Act as the key point of contact for customers, setting them up for long-term success.
- Track and document progress to optimize onboarding and enhance the client experience.
2. Coordinating Delivery for Customers:
- Serve as the primary project owner, ensuring timely execution of deliverables and high-quality outcomes.
- Monitor project timelines and milestones, proactively addressing risks and potential roadblocks.
- Implement structured project communication plans to keep customers updated.
- Work with internal teams to streamline processes and eliminate inefficiencies.
3. Collaboration and Communication:
- Act as a bridge between Account Managers and the Backend team, fostering open communication and collaboration.
- Conduct regular project meetings to align teams, provide updates, and resolve challenges.
- Ensure clear documentation and alignment on goals, priorities, and key performance indicators.
4. Project Planning and Scheduling:
- Develop comprehensive project plans, including timelines, milestones, and resource allocation.
- Monitor progress against established project goals and adjust plans as necessary.
- Ensure all projects adhere to structured workflows and best practices.
5. Task Prioritization and Allocation:
- Work with Account Managers to prioritize tasks based on client needs and deadlines.
- Allocate resources effectively to maximize efficiency and results.
6. Risk Assessment and Mitigation:
- Identify potential project risks and develop proactive mitigation strategies.
- Address and resolve roadblocks swiftly to prevent delays.
7. Quality Assurance & Reporting:
- Implement quality control processes to maintain high standards for deliverables.
- Conduct thorough reviews to ensure all outputs meet client expectations.
- Generate regular project status reports with key metrics and performance insights.
- Maintain detailed documentation for tracking, analysis, and continuous improvement.
8. Stakeholder & Client Relationship Management:
- Build strong client relationships, ensuring their expectations are met.
- Proactively seek feedback to refine processes and enhance overall customer experience.
9. Continuous Improvement:
- Stay informed on industry best practices and emerging digital marketing trends.
- Recommend and implement process enhancements to increase efficiency and effectiveness.
Qualifications:
- Bachelor’s degree in Marketing, Business Administration, or a related field (or equivalent experience).
- Experience managing projects for international clients is a plus.
- Proven experience in digital marketing project management, with a track record of successfully delivering projects on time.
- Strong organizational skills with acute attention to detail.
- Excellent communication and interpersonal skills to coordinate cross-functional teams.
- Proficiency in project management tools and software (ClickUp, Asana, Monday.com, etc.).
- A problem-solving mindset with a customer-first approach.
Why Join Measure Marketing?
- Work with a high-impact team, driving measurable growth for clients across various industries.
- Be at the forefront of digital marketing innovation, leveraging cutting-edge strategies.
- Grow in a collaborative and fast-paced environment where your contributions matter.
- Competitive salary and professional development opportunities.
Interested candidates are invited to submit resumes and a cover letter detailing their relevant experience and why they are a strong fit for the position.
