Job Description
With more than 30 years in business, Mindex is a product and services company with a proven track record of delivering successful software and product solutions. We specialize in agile software development, cloud professional services, and the creation of innovative, homegrown products.
Our team has built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up-giving us firsthand experience in designing, developing, supporting, and scaling modern software in real‑world environments.
We’re proud to be recognized as the #1 Software Developer in the 2025 RBJ Book of Lists and ranked #80 in the Rochester Chamber Top 100 Companies. As our roster of satisfied clients and #ROCstar employees continues to grow, we’re always looking for talented people who want to make an impact. Are you ready to join our team?
Essential Functions
Designs, develops and troubleshoots low code platform and AI solutions.
Develop, test, deploy, maintain and improve software to meet requirements
Design, develop, and test solutions
Complete well-defined, basic program changes
Contribute to estimates required for user stories based on business requirements, specifications and designs
Comply with and contribute to SDLC standards and CD/CI procedures to ensure consistency
Monitor progress against task estimates to provide status
Provide technical support and troubleshooting for applications across environments
Maintain existing code base, monitoring for failures in non-prod environments
Bachelor’s Degree in Computer-related discipline or equivalent work experience of 1-2 years
Exposure to low code AI and workflow platforms such as Salesforce Agentforce, Sierra, and Cresta - Preferred
Exposure to large customer service and call center environments – Preferred
Willingness to quickly learn and ramp up on new platform solutions - Preferred
Using one or more programming language(s).
Troubleshooting (Problem Solving) - Preferred
Quality Assurance - Preferred
Information Technology - Preferred
Innovation - Preferred
Planning – Preferred
Communication skills and working with business and technical teams - Preferred
Software Engineering - Preferred
User Acceptance Testing (UAT) - Preferred
Systems Development Life Cycle – Preferred
Data and software governance - Preferred
Business Requirements – Preferred
Business Process Improvement - Preferred
User Story - Preferred
Technical Support - Preferred
Computer Science - Preferred
Agile Methodology - Preferred
Application Programming Interface (API) - Preferred
Medical Insurance (with a free option!)
Dental Insurance
Vision Insurance
Company Paid Life and AD&D Insurance
Optional Additional Life Insurance
Company Paid Short-Term Disability Insurance
Company Paid Long-Term Disability Insurance
Medical and Dependent Care Flexible Savings Accounts (FSA)
Health Savings Accounts with Company Contributions
Optional Hospital Indemnity, Accident and Critical Illness Insurance as well as Legal Assistance
Our Perks:
- Flexible Time Off
- Eight Paid Holidays
- Pre-tax and Roth 401(k) Options with Company Match
- Investment in Professional Development including a license to Udemy training courses and leadership training
- Employee Assistance Program
- Adoption Assistance
- Pet Insurance Discounts
- Tickets to local sporting events
- Team building events
- Holiday and celebration parties
The band range for this role takes into account the wide range of factors considered in making compensation decisions, including, but not limited to, skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The role has a base salary range of $75,000 - $100,000.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
