Job Description
Company Description
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland’5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.
Job Description
As the Director of User Experience, you will be the strategic partner to the VP of Product Management, helping to bridge our established SaaS foundation with our emerging Agentic AI vision. You are a master of your craft and an inspiring leader who will translate high-level strategy into tangible, world-class user experiences. This role is the engine that drives design excellence, ensuring we deliver intuitive solutions for today’s customers, while defining the interaction models of tomorrow. This role is critical to accelerating our growth and delivering a world-class event management platform to our customers.
Responsibilities:
- Strategic Leadership: Drive the evolution of our UX practice, balancing the optimization of our core SaaS platform with the integration of forward-looking “Agentic AI” capabilities.
- Roadmap Execution: Own the design lifecycle from concept to delivery. You will direct the creation of scenarios, wireframes, and prototypes while maintaining the ability to jump in and design alongside your team.
- Team Development: Mentor and scale a high-performing team of designers and researchers, fostering a culture obsessed with solving customer problems and continuous improvement.
- Cross-Functional Alignment: Partner with Engineering and Product Management to ensure design is a key driver in our product strategy, ensuring technical feasibility without sacrificing user centricity.
- Research-Driven Decisions: Operationalize user research to validate complex workflows, ensuring users trust both our traditional tools and new autonomous features.
Qualifications
- Experience: 10+ years in UX design with leadership experience in high-growth B2B SaaS.
- Leadership: Proven success leading UX teams with a “player-coach” mentality; you can guide strategy one moment and dive into Figma the next.
- Forward-Thinking: Experience designing for complex logic or automation is essential. Exposure to AI, LLMs, or conversational interfaces is a strong plus.
- Technical Fluency: Deep understanding of various web technologies and how to design within an Agile development environment.
- Communication: Exceptional ability to build alignment with executives and articulate how design decisions impact business goals.
Additional Information
Working at Momentus:
Surround yourself with highly motivated co-workers that encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high quality benefits including:
🏥 Insurance: Comprehensive medical, dental, & vision insurance.
🌟 Exceptional 401k Match: Momentus will match 80% of your first 10%
🌞 Unlimited Time Off: Rest and recharge on your terms.
🌐 Remote Work: We value our global team and proudly offer the freedom to work remotely.
🎟️ Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues
📚 Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning
Important Notice on Location Eligibility
This is a U.S.-based remote role. However, due to regulatory requirements, we are only able to consider candidates who reside in U.S. states that do not currently mandate salary disclosure in job postings.
Candidates residing in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency laws will not be considered at this time.
Equal Opportunity & Accessibility
At Momentus, we are committed to creating a workplace that celebrates diversity and fosters inclusion. We value the unique perspectives, backgrounds, and experiences each team member brings. These differences make us stronger, drive better decisions, and fuel meaningful innovation and outcomes.
Momentus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.
We are also committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their role. If you require accommodations during the recruitment process or on the job, please let us know. We will work with you to support your accessibility needs.
