Job Description
In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see.
It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million (!) cases a year to curious wine lovers. And with an ambitious road ahead, we’ve got no plans on plugging the cork on growth.
Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot.
It takes a village to be Naked. That’s why we’re always on the lookout for eager talent to join the club. And now, our Digital team is looking for a Ecommerce Project Manager to join the fun on a fixed day rate contract basis. You’ll act as a hands-on delivery leader, managing projects that improve our ecommerce experience, optimise conversion, and support international growth.
Working across product, engineering, marketing, data, and operations, you’ll ensure projects are delivered efficiently, aligned to business goals, and centred around our customers and winemakers. So if you’re keen to help us take the guesswork out of enjoying great wine, there’s a Naked welcome pack with your name on it.
Together, we’ll take Naked Wines to the next level – and share our not-so-well-kept secret with the world.
Role Type: Fixed-Term Contractor (Day Rate)
IR35 Status: Outside (Subject to status determination)
Location: London / Norwich / Hybrid
Competitive Rate: A fixed day rate of £600 per day (Outside IR35)
Recruitment Process: Phone screen with hiring manager > Task and review with hiring manager > Final panel interview
Project Length: 9-12 months
What you’ll do
- Project Leadership: Own end-to-end delivery of high-impact ecommerce projects, including website enhancements, checkout optimisation, personalisation, and platform integrations.
- Agile Delivery: Lead the build phase by managing sprint planning, stand-ups, reviews, and retrospectives, ensuring effective backlog prioritisation and team velocity.
- Growth & Optimisation: Support initiatives to improve conversion rate, customer retention, and lifetime value in collaboration with marketing and product teams.
- Scope & Planning: Define project scope, timelines, and dependencies. Build detailed project plans that balance delivery speed with high-quality outcomes.
- Technical Coordination: Manage integrations with third-party tools such as payment providers, personalisation platforms, and analytics suites.
- Risk Management: Proactively identify blockers and maintain a clear risk register with mitigation plans to keep delivery on track.
- Governance & Reporting: Provide structured updates on KPIs, progress, and risks, ensuring strong documentation and change control throughout the lifecycle.
- Stakeholder Partnership: Act as the central communication hub, aligning technical and non-technical stakeholders on priorities and rollout plans.
What you’ll bring
- Experience: 4+ years delivering ecommerce, digital, or product-led projects, including enterprise-scale implementations or replatforming.
- Platform Expertise: Strong experience with Shopify Plus (or similar enterprise platforms like Salesforce Commerce Cloud, Magento, or BigCommerce).
- Technical Tools: Hands-on proficiency with Jira and Confluence for delivery management and documentation.
- Commercial Awareness: A deep understanding of ecommerce metrics (conversion rate, AOV, retention) and online customer behaviour.
- Delivery Rigour: A disciplined approach to project structure and high standards, with a project management certification (e.g., Agile, Scrum, PRINCE2) preferred.
- Influential Communication: The ability to influence across cross-functional teams, navigate complex dependencies, and manage multiple priorities in a fast-paced environment.
- Data-Driven Mindset: You use insights to inform decisions, measure success, and iterate on the customer journey.
- Pragmatic Leadership: A hands-on approach to problem-solving—you take full ownership of delivery and get things done.
You exhibit our Naked behaviours:
Ambition (dream big): implementing strategy into action and providing feedback (what works and doesn’t)
Judgement (make good decisions): questioning the status quo, testing hypotheses and sharing outcomes
Discipline (adhere to high standards): delivering on commitments, on time with quality
Influence (have a big impact): collaborating effectively, actively working on own development
Accountability (take full responsibility): delivering results: recognising mistakes and quickly shares them
Finally, you live by our Naked values:
- You support all stakeholders from the Winemaker, through to the Customer. We are Naked Together
- You embrace growth, pushing yourself out of your comfort zone to overcome obstacles
- You always start with our customers and winemakers
- You keep it simple and are data-led, from the wine itself to the ways of working
- You do the right thing, holding yourself accountable with honesty and openness
Competitive Rate: A fixed day rate of £600 per day (Outside IR35)
