Senior Reliability Engineer

Job Description

Explore the Nortal experience!

🌐 Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.

🍃 Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.

⚖️ Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.

Ready to grow with us? 🚀

Here’s what we offer you by joining us!

✨ Competitive USD salary 💲 – We value your skills and contributions!

🌐 100% remote work 🏢 – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!

💼 Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!

🎉 National Holidays celebrated 🌴 – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.

😷 Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.

💸 Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!

🤝 Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.

🥳 Birthday day off 🎂 – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!

About the project

As a Senior Site Reliability Engineer,you will design, automate, and optimize cloud-native infrastructure in AWS. You will play a key role in building resilient, highly availablesystems and defining reliability standards across the organization.

How you’ll contribute

✅Design and implement scalable infrastructure solutions using AWS services(EC2, EKS, RDS, MSK, Lambda, CloudFront).

✅Develop and maintain Infrastructure as Code using Terraform, Helm, and GitOps workflows (ArgoCD).

✅Architect and manage multi-region, highly available systems for business continuity and disaster recovery.

✅Lead incident response, postmortems, and root cause analysis.

✅Define and manage SLOs, SLIs, and error budgets.

✅Build and maintain CI/CD pipelines using GitHub Actions.

✅Implement and manage observability solutions (Datadog, CloudWatch, Prometheus, Grafana).

✅Ensure cloud security best practices (IAM policies, secrets management, audit logging).

✅Conduct cost optimization, capacity planning, and performance tuning.

✅Mentor junior engineers and contribute to operational excellence initiatives.

This would make you the ideal candidate

✨Bachelor’s Degree in Computer Science, Engineering, or a related field.

✨5+ Years of experienceworking in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles.

✨Advanced AWS experience.

✨Strong Terraform and Kubernetes expertise.

✨CI/CD automation experience.

✨Experience defining and managing SLOs/SLIs.

✨Incident response and root cause analysis experience.

✨Observability stack implementation.

✨Experience with GitOps practices (ArgoCD).

✨Multi-region and disaster recovery architecture experience.

✨Cost optimization and cloud performance tuning.

✨Experience mentoring other engineers.

✨ Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

What to expect from our hiring process

1️. Let’s chat about your experience!

2. Impress our recruiters, and you’ll move on to a technical interview with our top developers.

3. Nail that, and you’ll meet our client - your final step to joining our amazing team!

🎯 At Nortal, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.

Let’s work together to shape the future of technology!

🧑‍💻 Apply now!

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