Job Description
NeoWork is seeking a TrakSYS / MES Enterprise Applications Engineer to serve as a hands-on extension of our client’s Systems Solutions team. In this role, you will support the configuration, troubleshooting, enhancement, and integration of Parsec TrakSYS and related enterprise systems across a manufacturing environment.
This is a delivery-focused engagement requiring deep TrakSYS expertise, strong manufacturing systems exposure, and the ability to collaborate closely with U.S.-based teams in a remote-first setup. You will help maintain system stability, improve manufacturing workflows, and ensure seamless data flow between MES, ERP, and other operational systems.
Required
- 3–7+ years of hands-on experience with Parsec TrakSYS (configuration, screens, events, reports, and data models)
- Demonstrated experience integrating MES with ERP systems and other enterprise applications
- Proficiency in troubleshooting complex data and workflow issues in manufacturing environments
- Working knowledge of SQL, scripting, and/or data query tools used in MES/ERP contexts
- Strong communication skills in English with proven ability to collaborate with remote, U.S.-based teams
- Ability to work within U.S. business hours (full or significant overlap)
Nice to Have
- Experience with SAP, Oracle, or other major ERP platforms in a manufacturing context
- Familiarity with OPC, SCADA, or other industrial automation systems
- Background in discrete or process manufacturing environments
- Experience working in managed services or client-delivery roles
Resposibilities
TrakSYS Configuration & Customization
- Configure and customize Parsec TrakSYS to support manufacturing execution workflows
- Develop and maintain TrakSYS objects, screens, reports, and event models
- Support enhancements and new feature rollouts in line with production requirements
MES Integration & Data Flows
- Design and support integrations between TrakSYS and ERP systems (e.g., SAP, Oracle) and other operational tools
- Build and maintain data pipelines, APIs, and reporting connections to ensure accurate, timely data flow
- Troubleshoot interface issues and optimize data exchange between manufacturing and business systems
Troubleshooting & System Support
- Diagnose and resolve workflow, system, and data issues in live production environments
- Partner with the client’s Systems Solutions team to triage and close support tickets promptly
- Document root cause analyses and contribute to a knowledge base for recurring issues
Continuous Improvement
- Identify opportunities to improve manufacturing workflows and system performance
- Contribute to standards, best practices, and documentation for the MES environment
- Participate in regular syncs with U.S.-based stakeholders to align on priorities and deliverables
Top 3 Skills We’re Looking For
- Hands-on Parsec TrakSYS (MES) — configuration, customization, and supporting manufacturing workflows in production environments
- MES Integrations & Data Flows — connecting TrakSYS with ERP and other systems via APIs, data pipelines, and reporting
- Manufacturing Systems Troubleshooting — diagnosing workflow, system, and data issues in live production settings
- We offer health insurance for contractors
- Holiday Extra Pay
- The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client’s needs.
- This is a 100% home-based position
- We prioritize the mental health of our team members and offer mental health days to support their well-being.
- In addition to the base salary, performance-based incentives are provided.
- There is an annual review and appraisal process in place.
- There are ample opportunities for professional growth and advancement within the company.
