Loss Control Program Manager

💰 $90k-$120k

Job description

Location: Remote

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

We’re looking for a talented, passionate Loss Control Program Manager to join our team. This is a highly visible and important position with the primary goal of building and then leading a scalable Loss Control/Accident Prevention Services program. You’ll initially be a team of one, managing external vendors and processes, with the mandate to build and scale a best-in-class program across states, lines of business, and carriers.

This is a unique opportunity to transform a compliance program into a strategic lever for profitability, customer safety, and operational excellence. If you are passionate about risk control, analytics, program design, and building from the ground up, we’d love to talk.

What You’ll Do

  • Lead and Scale APS/Loss Control Program: Own program design, execution, and evolution for Loss Control (GL, PL) and APS (WC), expanding from our current state to all required jurisdictions and lines of business.
  • Reporting & Analytics: Own reporting deliverables to State Insurance Departments, ensuring quality and timeliness.
  • Close Compliance Gaps: Partner with Legal and Product teams to ensure we meet state-mandated APS/Loss Control requirements across all states.
  • Vendor Strategy & Optimization: Evaluate current vendors, explore alternatives, and implement a more cost-effective, productive vendor strategy. Leverage vendor findings to provide meaningful safety recommendations and improve loss ratios.
  • Develop Internal Tools & Resources: Build scalable internal resources and educational materials for insureds, enabling lower-cost interventions for lower-risk accounts.
  • Data-Driven Program Triggers: Redefine criteria for when APS/Loss Control services are offered using policy data, claims insights, and industry benchmarks to maximize spend-to-impact efficiency.
  • Cross-Functional Collaboration: Partner with internal stakeholders (Product, Engineering, Servicing, Legal) to operationalize program enhancements and reporting.

What We Need

  • Experience: 5+ years experience in Loss Control and/or Accident Prevention Services at a commercial lines insurance carrier.
  • Compliance Knowledge: Strong understanding of state APS/Loss Control requirements, safety regulations, and relevant standards (NFPA, OSHA, ICC/IBC).
  • Strategic Thinking: Ability to build programs from the ground up, identify gaps, and implement scalable processes.
  • Data-Driven Decision Making: Skilled at using data and analytics to optimize program triggers, vendor ROI, and risk reduction strategies.
  • Collaboration Skills: Proven ability to work cross-functionally and influence stakeholders.
  • Communication Skills: Clear communicator who can translate technical insights into actionable recommendations for business leaders and insureds.
  • Technical Skills: Knowledge of Excel, SQL coding, and Tableau or equivalent required.
  • Preferred Credentials: CSP, ARM, CPCU, or similar professional designations.

Note on Fraudulent Recruiting

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US annual base salary range for this full-time position:

$90,000—$120,000 USD

Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is ‘Play as a Team’; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next’s policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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