Job description
NILO® is one of the fastest growing Beverage Brands in the US. We are looking to hire an exceptional Route Operations Coordinator to join our team. You’ll ensure our field teams run efficient routes, stores are serviced on time, and execution standards stay high. This role also supports demo scheduling and coordination with retail partners.
The ideal candidate will have operational and organizational skills. If you’re excited to be part of a winning team, NILO is a great place to grow your career. Apply now to be considered for the job!
Direct Store Delivery (DSD) Operations
-Optimize Routes:
- Build or optimize delivery routes based on store hours, geography, and route capacity.
-Reschedules:
Reassign visits when reps are unavailable to maintain consistent coverage.
Schedule urgent “Hot Shot” visits into routes with minimal disruption.
-Create one-time special routes for supervisors to:
Resolve stores with execution issues.
Visit potential new retail accounts to strengthen underutilized routes.
-Tasks for Reps:
- Assign tasks to field reps based on visit outcomes and merchandising needs.
Route & Stores Analysis
-Reports Analysis:
- Stores: Flag low-performing stores for potential deactivation or to improve product execution
- Routes: Recommend new stores for weak routes.
Demo Operations
-Food Samplers Coordination:
- Schedule, update, and coordinate demo events based on supervisor input and visits reports.
- Work with retailer corporate buyers to ensure demo product arrives on time.
Skills & Competencies
- Strong analytical and route-planning ability.
- Excellent time-management and prioritization under changing conditions.
- Proficiency with route optimization tools, mapping platforms, and scheduling systems.
- Ability to interpret data, store reports, and photo evidence to drive decisions.
- Clear communication skills with field teams, supervisors, and retail partners.
- Problem-solving mindset with the ability to react fast to operational disruptions.
- High attention to detail and accuracy when planning routes or coordinating demos.
Experience We’re Looking For
- 2+ years in route planning, DSD operations, logistics coordination, field operations, or similar.
- Experience in CPG, beverage, food distribution, merchandising, or retail operations is a strong plus.
- Familiarity with service routes, field reps, or merchandising workflows.
- Comfortable working independently in a remote environment.
- Bilingual (Spanish & English) preferred.
What Success Looks Like
Efficient, balanced routes that hit productivity targets.
Minimal disruption from absent reps or urgent requests.
Improved execution across stores through proactive analysis and follow-up.
Smooth demo operations with accurate scheduling and product coordination.
Supervisors equipped with strategic one-time routes for fixes and expansion.
Superior than average compensation
Paid time off & Holidays
Top level Training and personal growth
