Job Description
IT Support & Systems Administration Roles (Remote, USA)
Location: Remote, USA
Employment type: Contract
Indicative rate: $110–$140/hr
We are seeking skilled IT Support and Systems Administration professionals to join our team in a contract capacity. These roles will involve managing and maintaining IT systems, providing technical support, and ensuring the security and performance of both cloud and on-premises environments. Candidates will work closely with cross-functional teams to deliver reliable IT services and support critical business operations. The ideal candidates will have a strong background in Windows administration and a commitment to customer service excellence.
Core skills
- Windows Administration
- Technical Support
- Troubleshooting
- Help Desk
- Systems Administration
- Customer Service
- Network Support
- Active Directory
Required qualifications
- Minimum 3 years of hands-on technical support experience
- Experience with Windows operating systems and applications
- Familiarity with Active Directory, DNS, and DHCP
- Ability to troubleshoot hardware and software issues
- Experience with help desk ticketing systems
- Strong customer service skills
- Experience in both remote and onsite support environments
Preferred qualifications
- Experience with cloud environments
- Knowledge of endpoint management tools
- Familiarity with Veeam, NAS, and S3-based storage
- Experience with VMware infrastructure
