Job description
About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience.
We are headquartered in the US and began our Australia team in 2022, with exciting growth since then. In 2025, Omnidian acquired Solar Service Guys, Australia’s largest dedicated solar service network, delivering industry-leading support across the full lifecycle of solar PV systems for over 17 years. Headquartered in Brisbane, SSG is known for its nationwide reach and expertise in design, monitoring, maintenance, and repair of solar systems for residential and commercial clients.
Omnidian’s AI-powered performance assurance platform supports over 380,000 asset years of data and now extends its reach into the Australian market—further enhancing service capabilities through this strategic partnership. Together, we’re delivering cutting-edge support and unmatched customer experience to solar investors across the globe.
For more information about this exciting partnership, read Omnidian Announces Acquisition of Solar Service Guys, Accelerating Growth and Service Offerings in Australia
The Job
As an Administration Officer, you’ll provide essential administrative and coordination support across the business. You’ll be a key point of contact for customers and internal teams, assist with scheduling and work orders, and help keep office
operations running efficiently. This role is well suited to entry-level candidates, career starters, or those transitioning into an administration role.
What You’ll Do
- At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
- Handling basic inbound and outbound customer enquiries via phone and email.
- Assisting with appointment scheduling, confirmations, and work order updates.
- Completing data entry and maintaining accurate records.
- Supporting travel bookings and general administration tasks.
- Assisting with office supplies, organisation, and presentation.
- Working closely with internal teams to support service delivery.
Who You Are
- A positive, reliable, and customer focused approach.
- Clear communication skills and a professional phone manner.
- Good attention to detail and organisational skills.
- Basic computer skills (email, calendars, data entry).
- Willingness to learn and take direction.
- Experience with travel and other booking systems (advantageous).
Work-Life & Culture
- Work-Life Flexibility: Opportunities to work remotely, with 20 days of paid time off annually (accrued) and 10 days of sick leave annually (accrued).
- Comprehensive Compensation: Competitive salary, performance bonuses, and equity stakes.
- Culture of Growth: A collaborative environment with mentorship and opportunities for career advancement.
- Inclusive Community: Global affinity groups, supportive policies, and a commitment to diversity, equity, and inclusion.
- Passionate team: We are mission-driven and believe in collaboration, mutual respect and trust.
Grow with Us
- We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
- We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.
$40,000 - $60,000 a year
Midpoint: $50,000
Committed to Parity: We place candidates within the band based on professional experience, not negotiating skills, as part of our overall effort to avoid gender pay discrepancy.
Performance Bonus: Because exceptional work deserves exceptional rewards.
Equity Stake: Join us in shaping the future and be rewarded for your dedication with stock options.
Continuous Growth: Up to $500 annual learning reimbursement because investing in your development is investing in our success.
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
