Job description
Proper utilizes machine learning and Fortune-500 level accountants to deliver expert accounting and bookkeeping services that help property managers and owners grow their portfolios.Founded on principles of design and human connectivity, Proper is proud to provide services that simplify and de-stress people’s lives.We’re a team of developers, designers, engineers, accountants, CPA’s, project managers and writers. We’re surfers, hikers, Sichuan-eaters, photographers, yogis, artists, world travelers, bread bakers, meme lovers, and life-havers.
The Training Operation Specialist designs, manages, and evaluates training programs to ensure all Proper team members have the tools, skills, and knowledge to thrive in their roles. They are the go-to person for maintaining the LMS, coordinating training logistics, and driving continuous improvement in learning initiatives.
Main Responsibilities
- Develop and deliver engaging, scalable training materials (e-learning, live sessions, guides).
- Assign and track training via LMS, ensuring all employees complete assigned modules.
- Maintain LMS content and troubleshoot technical issues in collaboration with IT.
- Analyze training data to report on completion rates, knowledge retention, and impact.
- Coordinate training logistics (virtual/in-person), scheduling, and communications.
- Gather and integrate feedback from participants into ongoing content improvements.
- Partner with managers to align training initiatives with business needs.
Required Hard skills
- Instructional design and creation of training content (e-learning, guides, live sessions).
- Learning Management System (LMS) administration (e.g., Lessonly, TalentLMS, Moodle).
- Data tracking and reporting (Excel, Google Sheets).
- Content evaluation and improvement based on feedback loops.
- Coordination of training logistics (virtual & in-person).
Required Soft skills
- Strong communication and presentation skills.
- Analytical thinking for measuring training effectiveness.
- Organizational skills for managing multiple projects and deadlines.
- Collaboration across departments and teams.
- Ability to integrate participant feedback into continuous improvement.
- Adaptability to evolving training needs and business priorities.
Proper is proud to be an equal opportunity employer that is committed to creating diverse environments to work by offering same opportunities to all applicants regardless of gender, sexual orientation, race, color, religion, disability, national origins, marital status, or other characteristics. We based our talent search exclusively on competencies, abilities and potential.
