Head of Fraud Solutions

Job description

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

At Q, we’re looking for people who share that vision. People like you.

Opportunity.

We are looking for a Head of Fraud Solutions - APAC who can take ownership of our fraud solution suite for the region across all industries (primarily banking, insurance, government and large corporates) as assigned by the Global Head of Fraud. This includes structuring strategic Go-to-Market plan, driving account expansion by supporting the sales organization as well as ensuring existing projects deliver value from the first conversation, through initial implementation to ‘go-live’ and beyond. The successful candidate will work alongside all of our core functions including Sales, Marketing, Customer Success & Solutions Engineering, R&D, Delivery, Analytics, Architecture, HR, Finance and Alliances.

What you’ll be doing.

Strategic and Product oriented:

·        Translate market needs into specific product roadmap features

·        Ensure fraud propositions are meaningful, articulated and aligned for the Asia Pacific market

·        Maintain currency of knowledge of the product including R&D roadmap and new features

Sales and Marketing:

·        Support the business to meeting the overall ARR targets for fraud

·        Train and support our commercial teams with account strategies for fraud

·        Support pitches for large key opportunities

·        Explain the business cases ensuring our fraud propositions “move the needle” for our customers

·        Participate and support PoCs,

·        Capture case studies

·        Evangelize product benefits to the industry (events, thought leadership, market positioning)

·        Build and present standard solution demonstrations tailored with fraud specific messaging

Delivery, Customer Success and Retention:

·        Review proposals, SoWs and changes as required

·        Provide direction to delivery teams on priorities and guidance towards highest value objectives

·        Engage with our Technology Account Partners (TAP) organization to connect with existing customers to highlight value delivered, ensure customer satisfaction, to ensure learning is captured back into the proposition and to position us for successful renewals

Other functions:

·        Work with Analytics Assurance to ensure models are meeting customer needs and delivering the business benefit modelled

·        Work with our alliances and partners to support them with enablement, IP creation, ideation, pitches, creation of materials and articulation of value

What you’ll bring.

·        Experience in using technology and data to identify and investigate fraud

·        Strong fraud SME background – able to talk about a range of fraud topics across different industries

·        At least 10 years of experience and an ability to demonstrate a deep fraud expertise working in at least one key sector (Banking or Public Sector), with the flexibility to learn and apply experience across other verticals

·        A solution-oriented, pragmatic approach to market and technology challenges – using flexible and creative thinking to help resolve problems and put clients first

·        A solution and/or consultancy-oriented approach to selling and helping clients to understand value and vision

·        Experience in Data, Analytics (and specifically the use of Graph Technology) would be beneficial.

·        Comfortable working autonomously to reach objectives

·        Confident presenting and acting as an authority / leader

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary
• Company bonus
• 12% Superannuation
• 20 days annual leave, plus national holidays + your birthday off!
• Private Healthcare with Medibank, including dental, orthodontics & optics cover
• Regularly bench-marked salary rates
• Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave
• Well-being days
• Volunteer Day off
• Work from Home Equipment
• Novated Leasing
• Free Calm App Subscription #1 app for meditation, relaxation and sleep
• Continuous Training and Development, including access to Udemy Business
• Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy
• Employee Referral Program
• Team Social Budget & Company-wide Socials

Our mission

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It’s all about you

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you’re a curious, caring, and authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.

Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data.

Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team.

Start. don’t stop – Apply