Job Description
If you thrive on turning client relationships into measurable growth, this role is built for you. We’re seeking a proactive and strategic Digital Agency Account Manager to oversee a dedicated client portfolio. In this role, you will be instrumental in fostering strong client relationships, facilitating clear communication across teams, and identifying strategic opportunities to optimize campaign return on investment.
While our specialized teams manage campaign build-out, fulfillment and execution, your expertise will be crucial in analyzing account performance and developing innovative strategies that empower clients to achieve market dominance. This position is ideal for a results-driven individual committed to delivering exceptional client outcomes.
Responsibilities
Develop and execute effective digital marketing strategies for our clients across all digital marketing channels
Lead client communication and serve as the main point of contact between clients and our team
Communicate consistently, responsively, and proactively to the client’s points of contact
Analyze campaign data and provide insights to clients regarding performance
Share new services and recommendations to clients in their best interest
Continuously monitor campaign performance and optimize campaigns as needed
Collaborate with internal team members to ensure client goals are met
Create monthly reports for clients summarizing campaign performance and next steps
Keep abreast of trends, changes, and competitor actions that might affect our clients, and highlight our expertise to build trust and potential impact on clients’ campaigns
Effectively manage priorities and multiple projects within your client portfolio and for internal teams
2-3 years of experience in an Account Management role within a digital marketing agency.
Proven track record of managing successful omnichannel campaigns for clients
Experience working with campaign diagnostic tools: Ahrefs, SEMrush, GSC, GA4
Working knowledge of multiple core marketing channels: SEO, PPC, Local Service Ads, Paid Social, Organic Social, & Design & Development
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Ability to manage multiple clients and campaigns at once
Annual salary of $60k + commission
Work remotely from home
Unlimited PTO
$100 Wellness Reimbursement Program
401(k) with 3% Employer match (Safe Harbor)
100% Health Insurance (including fully employer-funded coverage)
What to Expect in the Interview Process
1. Human Resume Review Your resume will be reviewed by our Talent Acquisition team: Real people, not AI.
2. One-Way Video Interview Selected candidates will be sent a link to complete a one-way video interview. Please plan to record in your typical work-from-home environment, ensuring it is well-lit and free of distractions.
3. Live Zoom Interview(s) Candidates who move forward will meet with Talent Acquisition and the Hiring Manager for a live Zoom interview to discuss experience, role expectations, and team fit. Further advancement, will require a second Zoom Interview with Talent Acquisition and the SVP of Accounts.
