Job description
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
Join Restaurant 365 to turn our Solution Partners (referral, reseller, and solution implementers) into a predictable, scalable revenue channel. You’ll own relationships, generate pipeline, and enforce program rules of engagement—without stepping into AE or PSM responsibilities.
You will partner cross-functional with Sales on Weekly partner pipeline reviews, ROE enforcement, account mapping, co-sell coordination; Partner Success Managers (PSMs) to collaborate on certification, enablement, delivery escalations, and success planning for higher-tier partners; Marketing & Enablement on joint GTM campaigns, field events, talk tracks, and collateral; and with Ops / RevOps / Finance / Legal to ensure clean attribution, on-time payouts, and compliant contracts.
How you’ll add value:
- Proactive partner management: Actively manage a defined partner book. Build call cadences, surface whitespace opportunities, and identify where partners can influence in-flight deals. Proactively escalate risks or conflicts early to protect both Sales and partner trust.
- Partner recruitment & contracting: Source, evaluate, and sign new referral and reseller partners in collaboration with Sales. Own agreements and onboarding initiation (legal, portal, PRM access).
- Joint go-to-market planning: Drive joint GTM plans for top partners with Sales and Marketing; define pipeline targets, campaigns, and quarterly milestones.
- Pipeline & forecast: Generate partner-sourced and influenced pipeline. Run weekly deal reviews with AEs; keep a forecast the Sales leader and Head of Solution Partners trust.
- Referral engine: Enforce referral tiers and entitlements. Ensure deals are registered correctly, attribution is clean, and partners are coached to higher conversion and win-assist.
- Reseller motion: Enable resellers on margin schedules, entitlements, and ROE. Coordinate with Sales on commercials and Services on handoff quality.
- QBRs & performance management: Run QBRs with top partners. Maintain joint business plans that track progress to tier advancement, revenue contribution, and certification status.
- Escalation management: Serve as point of contact for commercial or program issues (e.g., contract, attribution disputes, tier status). Engage PSMs for enablement or delivery-related escalations.
- Enablement & co-marketing: With Partner Marketing and Enablement, deliver partner-facing sessions, campaigns, and field activation (district meetings, roadshows, webinars).
- Ops hygiene: Maintain high PRM/SFDC data quality. Ensure attribution, pipeline, and payout inputs are accurate and auditable.
- Travel required: ~20%.
- Other duties as assigned.
What you’ll need to be successful in this role:
- 4–8+ years in SaaS channel/alliances or partner sales.
- Proven experience building pipeline with referral/reseller partners, running joint plans, and enforcing ROE.
- Cross-functional operator with Sales, Services, Marketing, RevOps, Finance, and Legal.
- Clear communicator, proactive relationship manager, strong follow-through.
R365 Team Member Benefits & Perks
- This position has a salary of $90,000 - $100,000/year + commission. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
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DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
