Senior Partner Account Manager

Job description

It’s a new day with a new opportunity at 8am!

About the role:

8am is hiring a Sr. Partner Account Manager. This role will be responsible for developing an ecosystem of healthy and growing integrated partners that provide added value to our customers. You will work with our integration partner’s product and engineering teams to ensure our mutual customers’ experience is Surprisingly Great with an emphasis on ensuring interoperability across the ecosystem. You will also assist in marketing the value of our ecosystem to our customers with the goal of maximizing their payment volume. This role is extremely collaborative with our internal channel, web, events, creative, business development, and product teams.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you’ll do:

• Develop annual and quarterly business plans for partner product enhancement activities that will drive processing volume
• Develop strategies for marketing our ecosystem to our customers
• Collaboration with indirect marketing channels such as member benefit programs and alliance partners
• Interpret campaign results to organization, making adjustments as needed to maximize ROI
• Work with the partnerships team to identify any sales enablement needs
• Become an industry expert in the space to understand where target customers consume information
• Accelerate the adoption of our APIs by helping on-board, retain, and grow our partner ecosystem by selling partners on our technology
• Ensure partners are provided with an effective, positive partner experience and an environment where high quality integrations are rewarded
• Produce tools educating both partners and Business Development on joint value propositions
• Measure success and adjust programs to further improve and maximize results
• Track performance of integration partners in order to know where to apply incentives for improvement
• Own the content for the technology section of our website that is tailored to drive partner engagement
• Understand the general workings of our product and our API in order to drive adoption of strategic features
• Work with partners to ensure they understand the necessary program requirements and that their applications meet them.

About you:

• Bachelor’s degree in Business or related field
• Minimum 8-10 years’ experience in sales, partner sales, and/or marketing
• Strong project management skills and experience using tools such as Salesforce
• Proven ability to meet or exceed sales targets
• Experience with producing successful partner enablement content and programs
• Proven ability to collaborate effectively across teams and communicate with executives
• Strong writing and editing skills, able to ideate and execute on collaborative content marketing projects
• Ability to lead cross-functional teams, especially share services that don’t have direct reporting structure
• Strong relationship-building skills to work effectively with our partners, in order to best represent our product and programs to drive growth for both
• Periodic travel to industry and partner events
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
• This position is preferably based in Austin, Texas.

Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.