realtime

Founded in 2013, we offer enterprise software solutions for the wireless retail industry. Formerly known as Realtime Technologies, we developed our SaaS platform to help wireless retailers manage rising customer expectations and the complexities of point-of-sale and in-store operations.

We serve telecom operators, retail stores, independent dealers, master dealers, and MVNOs. Our solutions are used in over 14,000 retail locations across the US, its territories, and Canada. Our product suite includes RTPOS (point-of-sale and activation), RTPAY (in-store payments platform), RTBDI (business intelligence dashboard), RTVSA (virtual sales companion), and RTME (employee performance management). We also provide inventory management, frontline employee management and engagement tools, and digital automation. Our technology, teams, and data center infrastructure are all US-based.

In 2022, we acquired InComm Agent Solutions (IAS) to expand into payment processing and fintech, reaching Canada and Puerto Rico. In 2024, we acquired Your Ware Software to improve our business intelligence, sales, and compensation reporting for the wireless retail postpaid channel.

We were ranked 962 on the 2024 Inc 5000’s list of America’s fastest growing private companies and received a “committed rating” from EcoVadis for sustainability in 2024. We also maintain SOC for Service Organizations compliance.

Our mission is to be the trusted partner for custom wireless retail software solutions. We aim to deliver high-value, high-speed, personalized customer experiences daily, always innovating and providing a secure, reliable service to the world’s largest carriers.

Our vision is to make complex wireless retail transactions fast, secure, and reliable for everyone involved—carriers, frontline teams, and consumers.

We value:

• Trust: We build trust through transparency, open communication, dependable service, and keeping our commitments to customers, partners, and employees.
• Commitment: We are driven by purpose, passion, and persistence. Our employees take ownership and follow through for each other and our customers.
• Integrity: We uphold honesty, ethics, and authenticity in all business interactions.
• Team-First Attitude: We prioritize team success over individual achievements, fostering collaboration, trust, and shared accountability.

We foster a family culture and a dynamic work environment where team members can make meaningful contributions. We operate as a fully remote organization with employees located across the U.S. While headquartered in Miami, Florida, we do not maintain physical offices. Our focus is on flexibility, connection, and remote-first collaboration. Some teams may prefer candidates in overlapping time zones for collaboration.

Our hiring process is transparent, equitable, and inclusive. We provide detailed job descriptions, salary ranges, and expectations upfront. Our evaluations are structured and fair, and they focus on skills, experience, and cultural contribution. We are committed to diversity and inclusion and provide timely updates to candidates.

We support professional development through education reimbursement for accredited courses (up to 50% of the IRS annual limit of $5,250) and cover 100% of costs for job-required licenses or certifications. We look for self-starters, creative thinkers, and natural collaborators who are excited to take ownership, embrace change, and work with a supportive, high-performing team. Onboarding includes structured experiences, live training, self-paced learning, and mentorship.

We offer a benefits package that includes medical, dental, and vision insurance with HSA funding, a 401k with matching, and life insurance.

Employees receive paid parental leave, flexible time off for exempt positions, and generous PTO for non-exempt positions. We also have an employee referral program and provide tuition reimbursement.

All employees work remotely and participate in an annual in-person town hall meeting and party in Florida. We offer competitive salaries and generous short-term and long-term incentive plans.