Job description
Meet Siena
Siena is the first intelligence layer for customer experience. We’re creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.
Siena doesn’t just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.
We’re transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.
The team
We’re a small, distributed team that punches way above our weight. Every person here has outsized impact because we’ve built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with.
If you’re excited about building something that doesn’t exist yet, keep reading. We’re building agents that don’t just respond to customers—they remember them, learn from every interaction, and connect experiences across channels.
About the Role
We’re looking for an Vibe GTM Engineer who moves fast, prototypes scrappy, and ships tools that give our GTM teams 10x leverage. You’ll use LLMs, AI agents, automation platforms, and custom scripts to multiply what our sales, marketing, and content teams can do. Think scraping, sequencing, editing, creating campaigns, and stitching together tools into workflows that unlock scale.
This is a high-leverage role for someone who moves like a hacker, thinks in distribution, and isn’t afraid to get their hands dirty with everything from APIs to video editing.
What You’ll Do
Build and launch AI-powered workflows to accelerate personalization and targeting across sales and marketing (e.g. scraping emails, building AI sequences, campaign orchestration).
Create and automate workflows for content, social, video, and case studies—using AI to generate, edit, and distribute at scale.
Prototype and ship MVP experiments for GTM initiatives using Gumloop, n8n, Lovable, Vercel, or custom scripts.
Automate repetitive workflows across sales, marketing, and ops—enrichment, reporting, deal tracking, campaign QA.
Leverage APIs, webhooks, and LLMs to stitch together GTM infrastructure that scales smarter.
Act as an internal multiplier: build custom GPTs, playbooks, and agents that make GTM teams more effective.
Collaborate with GTM leadership to identify bottlenecks and quickly ship solutions.
You’ll Thrive If You
Think like a growth hacker but can ship like an engineer.
Love working with AI, APIs, and automation. Bonus if you’ve built scrappy agents, custom GPTs, or GTM workflows.
Are fluent in Gumloop/n8n/N8N/Zapier, GPT-4⁄5, Retool, Notion, Airtable, Python, JavaScript, SQL, LangChain, Vercel/Lovable/Replit, Claude Code, Apollo.
Bias toward shipping over spec’ing—you’d rather deliver a working prototype today than a deck next week.
Have strong product sense and can build things that are not just functional but also usable.
Creative eye and high taste: you know what great design looks like and are obsessed about details.
Communicate clearly, take ownership, and don’t wait to be told what to do.
Resourceful and scrappy, from recording your own ads to hacking together AI tools, your single focus is making it happen.
Nice to Haves
Prior experience in B2B SaaS, ecommerce, or GTM teams.
Familiarity with GTM systems like HubSpot, Salesforce, Segment, Amplitude.
Comfort working with structured and unstructured data—cleaning, transforming, and piping it into useful workflows.
Experience with AI video/content tools (Runway, Synthesia, ElevenLabs, Descript, etc.).
Why Siena?
Meaningful impact. Your work directly shapes our product and company.
Globally distributed team working at the bleeding edge of CX and AI.
Great salary plus the opportunity for equity or stock grants.
Learning budget. If you’re growing, so are we.
The thrill of building something new. Join us at a stage where your contributions matter most.
AI-fluency. Make AI your second nature.
Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.
Our values
The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They’re direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.
They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that’s how great work gets done. When things get tough, they adapt and keep pushing forward.
Our approach to AI
The people who thrive here treat AI like a natural extension of themselves. They’ve built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.
Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other’s AI workflows.
At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.
Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
