Job description
About Us
Almost every SMB in the world will buy an AI receptionist in the coming year or two. Smith.ai is a pioneer in that space - we build AI voice agents that redefine how SMBs handle phone calls, allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. With over 4,000 SMBs already trusting us (and staying thanks to world-class retention), we’re growing revenue and customers at an incredible rate. From law firms to home contractors and other service-based companies, we leverage the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale.
We’re driving the next wave of AI innovation where it matters most: real-world customer interactions.
The Role
This is a brand-new role, pioneering our outbound sales motion. Smith.ai has historically scaled on inbound demand. You’ll help us break new ground and define how outbound becomes a core growth engine. We’re hiring a driven and personable Outbound Business Development Representative (BDR) to join our Sales team. This role is for someone hungry to grow their career in tech sales and excited to be on the frontlines of our revenue engine. You’ll focus on net-new outbound prospecting, creating meaningful first conversations, and generating qualified pipeline for our Account Executives. Your success will be measured by your ability to uncover opportunities and open doors with businesses that can benefit from Smith.ai’s AI-powered solutions.
You’ll focus on net-new outbound prospecting, creating meaningful first conversations, and generating qualified pipeline for our Account Executives. Your success will be measured by your ability to uncover opportunities and open doors with businesses that can benefit from Smith.ai’s AI-powered solutions.
What You’ll Do
- You won’t just be executing plays, you’ll be shaping them. As one of our first Outbound BDRs, you’ll blend programmatic outreach with highly personalized, account-based strategies to set the standard for how outbound is done at Smith.ai.
- Qualify prospects by understanding their needs, priorities, and readiness to engage.
- Accurately track activity, conversations, and insights in Salesforce and other sales tools.
- Partner closely with Account Executives to schedule and hand off high-quality meetings.
- Provide market and prospect feedback to Sales and Marketing to improve campaigns and messaging.
- Consistently achieve and exceed weekly/monthly targets for calls, meetings booked, and qualified pipeline.
What You’ll Bring
- You’re SMART - a quick learner, you’re curious and you have business savvy
- You’re WIRED FOR GREATNESS - you’d do anything to make something of yourself and your team
- You ACT WITH URGENCY - you are relentless, you move fast and get things done now
- You’re HIGHLY COLLABORATIVE - you bring no ego and you win together
- A strong interest in B2B sales and outbound prospecting
- Excellent written and verbal communication skills
- Comfort working with internal CRM systems and email tools such as Salesforce and Outreach.io (training provided)
- A positive, self-starting attitude with strong attention to detail
- Ability to manage time effectively in a fast-paced remote environment
- Prior sales or outbound experience preferred, but not required
Why You’ll Love Working Here
Here at Smith.ai, we’re laser focused on our mission of helping small and medium businesses succeed. We strive to test, learn and improve, while continuously developing our solutions, our operations, and our team members. We’re a fast-growing and dynamic startup, with 500+ team members globally, that values collaboration and innovative thinking.
- Fully remote team—you can work from anywhere in the U.S.
- Competitive compensation (a base salary up to $50,000 and a $25,000 uncapped variable - $75,000 OTE), plus equity.
- Rapid path to growth and promotions to Account Executive and more.
- Robust benefits package including medical, dental, vision, 401(k), life insurance, and unlimited FTO.
We’re committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.
